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Wearables: How Indian Brands Are Leading By Example

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Wearables

Call it the beginning of golden era for Indian players engaged in the business of offering wearables (including hearables too)! While the Indian market reported yet another record quarter by selling 23.8 million units in Q3 2021 with watches registering 4.3 million shipments, three homegrown brands – Noise, BoAt and Fire-Boltt – captured more than two-thirds of the watch market, as per a recent report. Their aggressive offerings at affordable prices, innovations and marketing spends on digital platforms are a lesson for other domestic companies to make their presence felt.

The global wearable market, and the technology in particular, has undergone remarkable phases including meteoric hype, funding worth billions of dollars, innumerable new patents and launching of thousands of products. While the international market has certainly witnessed ripples, the real waves have been created of late in the Indian wearable space. According to the recent India Monthly Wearable Device Tracker by the International Data Corporation, the Indian market reported yet another record quarter by selling 23.8 million units in Q3 2021, with watches registering 4.3 million shipments. Overall, wristwear (inclusive of watches and wristbands) crossed the 5 million shipments mark in a single quarter, further reinforcing the acceptance of watches in the country.

Indians on top

According to the IDC as well as Counterpoint Research report, three homegrown brands – Noise, BoAt and Fire-Boltt – have captured more than two-thirds of the watch market. The maximum though has been registered by just one among the three, i.e. Fire-Boltt, which clocked a 394% QoQ growth and increased its market share from 5.5% to 15-17% within one quarter. Talking about the factors that are driving this surge, company’s co-founder Arnav Kishore said that affordability and diversity of offerings played a very decisive role in this regard.

Also Read: The 5G Craze: How Consumers Are Looking For A Smartphone Beyond Cameras

“The two key factors driving the market are affordability and tech-powered diversity of offerings. In the last quarter, we expanded our Bluetooth calling range and introduced an innovative Amoled series, which comprises the first ever smartwatch with LTPS retina display. In fact, the Counterpoint Research report categorically mentions that our seven consecutive launches during the third quarter of 2021, along with the roping in of Virat Kohli as our brand ambassador, contributed to our increase in the market share. As we expect a similar market trend to continue, we have already launched our AI smartwatch with Bluetooth calling and voice assistants. Every offering you make in the market should give the consumer something fresh because the market is ultra-competitive,” said Kishore.

 

“The two key factors driving the market are affordability and tech-powered diversity of offerings. In the last quarter, we expanded our Bluetooth calling range and introduced an innovative Amoled series, which comprises the first ever smartwatch with LTPS retina display”

  Arnav Kishore, Co-founder, Fire-Boltt

This year has been very remarkable for Noise, which as per IDC, was the only homegrown brand leading in the wearable watch category for the past six quarters. “Despite the challenges brought by the pandemic, we have witnessed tremendous growth in 2021 with more people opting for smart wearables. One of the core reasons behind customers’ trust is that we curate and design devices in line with their needs and demands. We are offering them a technology-forward lifestyle gadget,” said Amit Khatri, Co-founder, Noise.

“Our core business objective is to look at innovation as a priority and if you look at our product line-ups and development, we have always made sure that has happened with each product. This year, we have also announced some of our key products like ColorFit Ultra (the path-breaking mightiest screen and display), X-Fit (in association with HRX), Brio (the lightest and the slimmest watch), and ColorFit Pro 3 Assist (with built-in Alexa). We are geared up for the next year’s line-up that will be equally compelling, innovative, and futuristic,” Khatri further added.

“Despite the challenges brought by the pandemic, we have witnessed tremendous growth in 2021 with more people opting for smart wearables. One of the core reasons behind customers’ trust is that we curate and design devices in line with their needs and demands”

 – Amit Khatri, Co-founder, Noise

Similarly, boAt, owned by Imagine Marketing, has carved a niche as a cool multi-platform wearable brand. The company has tied up with a clutch of celebrities, including Kiara Advani and Diljit Dosanjh, to promote its brand. “We talk to consumers in a language they understand. Millennials are very impatient, and if we don’t evolve with them, then we are dead,” said Aman Gupta, co-founder and chief marketing officer, in a recent interview with Mint.

Reasons galore

One of India’s pioneering mobile and lifestyle accessories brands, Molife, which has seen the market evolution over the past 16 years, also recently forayed into the wearable segment with the launch of two state-of-the-art and affordable smartwatches. According to Molife Managing Director Deepesh Gupta, “The consumers are on the lookout for the right combination of features, price and quality. There is hardly any new Indian who does not like the idea of sporting a stylish and slim smartwatch rather than a traditional timepiece. The increased health related concerns in the wake of the pandemic has also impacted the consumer preference for a device that could keep them updated in real time about their key health metrics. We cannot also ignore the ease a smartwatch brings in our daily life.”

“The increased health related concerns in the wake of the pandemic has also impacted the consumer preference for a device that could keep them updated in real time about their key health metrics. We cannot also ignore the ease a smartwatch brings in our daily life”

  Deepesh Gupta, MD, Molife

However, a few other stakeholders opine that it isn’t affordability or health metrics, but innovation that holds the key to the historic evolution in the market over the past few quarters. When asked about the role of innovation and whether or not the Indian brands have the mettle to continue this trend for a long time, Indian consumer technology brand Crossbeats Co-founder Abhinav Agarwal said that it is currently like “a race against time” for the Indian brands that currently appear to dominate the market.

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“Indian brands are in a race against time, considering the cut-throat competition. There is a strong need for innovation in every bit we produce, be it the audibles or even the smart gadgets. Innovation and design are the only key factors that would determine the fate of the business and decide how well a brand will be able to survive the storm and for how long! Looking at the current market figures, consumer technology is a trend that will never go out of business, no matter what,” said Agarwal.

“Indian brands are in a race against time, considering the cut-throat competition. There is a strong need for innovation in every bit we produce, be it the audibles or even the smart gadgets”

 – Abhinav Agarwal, Co-founder, Crossbeats

Talking about the growth in the watch segment, Anisha Dumbre, Market Analyst, Client Devices, IDC India, said, “While seasonality made 3Q21 the biggest quarter for wearables, the influx of devices at the entry-level was the key growth factor. Throughout the quarter, Indian vendors were aggressive with their launches and channel expansion. Aggressive intent to maintain their lead helped them to further reduce the average selling price of watches to $73, putting immense pressure on a struggling wrist band category.”

“So far, these new-age brands have been able to limit the incumbent smartphone brands’ ability to make any dent in their growth and continue to dominate the hearables and wristwear categories,” added Dumbre on the foray of smartphone companies in the wearables segment.

Echoing Dumbre’s words, Anshika Jain, Senior Research Analyst at Counterpoint, said that this is the highest contribution from the Indian players so far. “The strategy of celebrity endorsements, introductory pricing schemes, discount offers, affordable and feature-rich devices and increasing the frequency of new launches has worked well for the Indian brands,” said Jain.

Interestingly, there is a steep decline in the average selling price of a smartwatch, as it has almost halved from the level a year back. “More than 90% of the market now falls under INR 10,000 with INR 2,500-INR 3,000 being the most competitive segment and contributing to around 40% of the overall market. With new launches coming at even lower prices, the market under INR 2,000 is expected to witness higher growth in the coming months,” said Harshit Rastogi, Research Associate at Counterpoint.

Hearables already a hit

In addition to the record high in the demand for wearables, especially smartwatches, the IDC report also mentions about Truly Wireless or TWS devices reaching a 39.5% share of earwear in the third quarter of the year. India has seen the emergence of small or peripheral brands like Boult Audio, MiVi, Ptron, Truke among others grabbing the attention of consumers like never before.

Arnav Mutneja, Director at Quantum Hi-Tech – a three-decade old Indian consumer and lifestyle tech brand that recently forayed into the TWS segment, is of the opinion that this new technology is revolutionary and the demand for it is most likely to reach record high in the audio segment.

“If we observe the pattern in the demand surge and the buyer behaviour, we would find that the headphone sales have nosedived by almost 50% and the maximum share of the same has been taken by TWS”

 – Arnav Mutneja, Director, Quantum Hi-Tech

“There have been significant advancements in the TWS segment, including the likes of earbuds with switchable ANC modes and hybrid ANC technology. If we observe the pattern in the demand surge and the buyer behaviour, we would find that the headphone sales have nosedived by almost 50% and the maximum share of the same has been taken by TWS. As we consistently re-strategize our offerings on a need-based proposition, we recently launched a state-of-the-art TWS that is powered with smart and easy touch control options and voice assistants, which assume utmost significance in the wake of the new normal. Considering the technological advancements in the space, it is very crucial to align the offerings in sync with the demand as well as the need in the market,” he said.

Also Read: Are Smartwatches the Future of Calling?

Achin Gupta, Country Head-India at French lifestyle brand Zoook, resonated the thought citing the IDC report. He said, “Often when we talk about wearable, we misconstrue it to comprise only smartwatches, bands etc, but earwear category is a very significant chunk of the segment. It consists of TWS, neckbands and wireless over the ear headphones. The IDC report suggests that the shipment of TWS devices in the earwear category grew by more than 70% in the last quarter. We expect the demand for TWS earphones to further multiply in the near future. With people inclining more toward personalized devices with cutting-edge technology, TWS will continue to gain momentum even in 2022.”

“Often when we talk about wearable, we misconstrue it to comprise only smartwatches, bands etc, but earwear category is a very significant chunk of the segment. It consists of TWS, neckbands and wireless over the ear headphones”

– Achin Gupta, Country Head – India, Zoook

Gadget for mankind

While the explosion of new players in the mass market segment has given rise to competition, putting a lot of pressure on brands to distinguish in a market that is getting flooded with mirror image products, one thing for sure that it’s the beginning of a new era of IoT (Internet of Things) in India where wearables have a significant role to play. Jacob Jin, Director of South Asia, Amazfit, has very rightly said, “The reality of life in the 21st century is that we wake up to technology, drive with technology, work with it and come home to watch it, and with the advent of technology the smartwatches are offering many things that we couldn’t even envision besides timekeeping.”

Amazfit GTR 3 Pro

“The reality of life in the 21st century is that we wake up to technology, drive with technology, work with it and come home to watch it, and with the advent of technology the smartwatches are offering many things that we couldn’t even envision besides timekeeping”

– Jacob Jin, Director – South Asia, Amazfit

“Smartwatches are pioneering it all from making phone calls to monitoring PAI (Personal Activity Intelligence). People find it more suitable to retrieve information from their wrist rather than tie up both hands with their smartphones. The smartwatch is the gadget for mankind,” he concluded.

“Affordability has been one of the primary reasons for Indian brands to emerge strongly”

           Anisha Dumbre, Market Analyst, Client Devices, IDC India

How do you look at the emergence of Indian brands in the wearable category, especially in 2021?

The year 2020 saw a surge in the number of Indian brands entering the wearable market and the trend continues in 2021. Within a short period, these Indian brands had made their mark in the category, capturing a sizable portion of the overall market share. According to the IDC Monthly Wearable Device Tracker, Oct data release, Indian brands account for 59% of the market in YTD 2021(*Jan-Oct’21), up from 41% in 2020. BoAt has been leading the earwear segment, capturing nearly half of the earwear market, whereas three of the top three companies in the wearable watch category are Indian brands. Together, these brands collectively held a share of 64% (nearly 2/3rd of the market) in 2021Q3.

What factors are driving this surge and giving a tough competition to the foreign players including smartphone brands offering their own wearables?

Indian brands have largely displaced most of the brands in this category. In just a few quarters, these brands have been successful to build a recognizable name in the market. Affordability has been one of the primary reasons for these brands to emerge strongly in the category. For instance, these brands were quick to identify the price gap between a fitness band and a smartwatch and launched wearables at affordable price points. Additionally, these brands have been spending heavily on marketing and promotions across online and offline platforms. These brands are also at the forefront of onboarding celebrities for endorsements that help them to connect instantly with the audience. Thirdly, these brands are quick to incorporate consumer feedback into their devices to expand their portfolio rapidly.

How do you look at this development from the innovation point of view?

Indian brands have been at the forefront of identifying rapidly changing consumer needs and adapting devices to meet those needs. Furthermore, Indian brands are quick to introduce new devices with new features and designs to the market at affordable price. For example, in the wearable watch category, Fire-Boltt expanded its product portfolio to 15 SKUs with new features and new designs in just 5 quarters. Recently, Noise partnered with proprietary Bragi to enable its devices with Bragi’s proprietary OS.

Do Indian brands have the mettle to continue this trend for a long time? How do you look at their prospects in 2022?

The wearable category is constantly evolving. However, the coming year is very critical for vendors as every player wants to expand and grow and capture a significant share in the market. Indian brands are constantly exploring new channels to expand their presence, materializing new collaborations, and adding new product categories to expand their business in India. They have evolved in terms of technology and products and have an edge over other brands in the market. However, they lack R&D and the ability to scale their business. Nonetheless, the competition is also building their capabilities around these areas. Hence, it seems that their dominance will sustain for some more years before we see the emergence of strong IoT brands that develop in-house capabilities for better hardware and software and can scale products at entry-level price points.

Noise partners TWS innovator Bragi, promises exclusive products

Homegrown connected lifestyle brand Noise has entered into an exclusive partnership with Bragi, the inventor and largest intellectual property owner of true wireless headphones. It is Bragi’s first partnership with an Indian originated brand. Under this partnership, Noise will exclusively work with Bragi to launch an intelligent range of audio devices powered by the proprietary Bragi OS in India. The products will be collaboratively designed by both the teams. First of its range is expected to be launched in the first half of 2022. Noise has signed a long-term partnership with Bragi to infuse smart hearable devices in India. With this, the Noisemakers will be able to leverage the next generation of features in TWS – never seen before in India. This partnership is in line with Noise’ vision to introduce more intelligent products and continue to innovate for the Indian market.

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Just Corseca is a growing brand which is being well accepted in the market, says its MD

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Just-Corseca-1

Just Corseca, a flagship brand of Damson Technologies, has over a decade-long history in the accessories segment. From hearables and wearables to Bluetooth speakers and mobile accessories, Just Corseca has carved a niche for itself in India. Ritesh Goenka, Managing Director at Just Corseca, speaks more about the brand, its offerings, and more, in a tête-à-tête with Ramesh Kumar Raja. Excerpts:

How has Just Corseca evolved over the years in India, which has grown to be a hyper-competitive market having innumerable brands at different price points?

We started our operations in 2010 with an aim to provide high-end products and solutions to our Indian customers. Today, we have 5 product categories, which include smartwatches, speakers, earphones, headsets and other mobile accessories. In this fast pace changing trend in design and technology, Just Corseca has heavily invested its time and efforts in R&D to understand and fulfil the need of the current and upcoming generations. We always keep in mind the various needs of our customers and bring products best suited for the requirement in India at an affordable price range.

We have come a long way in addressing the market dynamics and the evolving customers’ needs. The reason why we have been growing in the market is because Just Corseca as a brand always looks to deliver value for money products without any compromise in quality, innovation, design and after sales service. We have seen steady growth so far and we believe we are a growing brand which is being well accepted in the market.

How has been the response of your products so far?

Quality of Just Corseca is synonymous to trust towards the brand. Just Corseca is widely appreciated for offering high customer satisfaction and quality at affordable price range. Every product of Just Corseca is engineered with high-quality assurance. Features being the first step of development, we at Just Corseca always keep the innovation on continuous process. In this strong competitive market, our products are making a mark in securing consumers’ mindshare while they experience stunning quality.

We always listen to our customers to take feedback about their requirements and then invest in launching the product. Our products stand out against those of the competitors’ due to their features, quality, design and after-sales service. These factors help us to secure customer loyalty and to be the most trusted brand in the Indian market.

Also Read: “Customer-centricity has been the cornerstone of Huawei’s strategy in India”

Which among the product categories yielded maximum business for you?

Our products are quite popular among the consumers. We are constantly working on innovation and value for money. However, some of the product categories that yielded maximum business are:

Smartwatches: RAY K’ANAB!S Calling Smartwatch, Stayfit J!VE Smartwatch and Sportivo Smartwatch.

Bluetooth speakers: Sushi, MuDisc, Eternia and Aquaboom portable speaker.

True Wireless Stereo (TWS): Striker, Plum Mini, Spacer and Stark.

In the last quarter, we have gained an enormous response from our truly wireless and smartwatch categories.

What is the brand’s biggest differentiator?

We believe our 4 pillars on which the company thrives and delivers are the biggest differentiators. We call it the 4D’s – Discover, Design, Develop and Deliver.

Firm belief in providing top notch after sales service has made us committed to provide a hassle-free experience to our users, which is usually the major drawback in a D2C segment. India is and will always be a market of opportunities. When you talk about the tech segment, everybody is now a tech freak.

Which are the areas you are targeting and whom do you consider your potential buyers?

Our potential buyers are in the age group of 18-35 but we have also noticed that even customers beyond that age group are now adapting to the products we offer. The accessories segment is now an integral part of a user, be it headphones, earphones or TWS. We have noticed a surge in the demand of the Bluetooth accessories and smartwatch category post Covid. People have now prioritized their health over everything, we have received an overwhelming response for our latest launches in the smartwatch category.

“We have noticed a surge in the demand of the Bluetooth accessories and smartwatch category post Covid. People have now prioritized their health over everything, we have received an overwhelming response for our latest launches in the smartwatch category”

What is your approach to the “after-sales service” which remains an issue for the majority of electronics companies?

We have certain rules which we strictly follow to make sure our customer gets 100% after sales service. We have in-house customer support team who works from Monday to Saturday from 10 am to 7 pm. Just Corseca also provides 24×7 live chat and users can also get in touch on our toll-free number.

To ensure hassle free after sales service, we offer end to end pick and drop service which is highly appreciated by our customers and it has given us the confidence to secure a better market share with every moving quarter.

There is a parallel grey market in India thriving on counterfeit accessories and devices. How do you deal with them?

Our strengths in term of innovation, quality, design and after sales service are helping us to secure customer loyalty and be one of the top most trusted brands in the Indian market.

What are your outreach and investment plans and which platform you are targeting the most- online or offline?

At present, we are targeting our consumers in tier 1 cities. But, as the lifestyle is evolving in tier 2 and tier 3 cities, we are reaching out to those cities as well. In order to woo our consumer base, we will be launching new products like smartwatches, speakers, and TWS among others. We are leaving no stone unturned to bring a revolution in our product segment. We have realised that post Covid a major impact is on the offline market as the consumer behaviour has changed. But we are trying to guard everyone who is associated with us to the best of our capabilities. We have already started to build our offline base stronger and offer the best in both the markets.

Please tell us something about R&D and innovation at Just Corseca?

We come from a pioneer background of technology. Damson Technologies is a top player in the OEM and ODM industry for more than two decades now. We follow our 4D’s principles. We have our own manufacturing unit in China and full-fledged warehouse unit in Ahmedabad. Our in-house tech team are committed to provide the most suitable and latest tech to our customers, starting from our speaker range with our best sellers such as Sushi, Eternia and Mudisc. These products are still a fresh breath of air in the market. Our new smartwatches Ray K’anab!s, Stayfit Jive and Sportivo are the products which have a distinctive touch of their own. We are also on the verge to launch many innovative smartwatches in the market which India has never seen before.

With more practical and innovative designs, I can only say that Just Corseca is here to stay and innovate till eternity.

Also Read: India has been a very important market for Picsart, says Country Head

Five popular games emerging in 2022

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popular-games-emerging-in-2022

The zeitgeist of our era is online gaming and the thrills that come with it. Most online gaming battles were on PCs at the turn of the millennium, but the mobile gaming industry has added a completely new dimension to how people enjoy gaming today. An online game allows everyone to be themselves with many personas and roles, sweeping everyone under its canopy of fantasized escapism, as a world that is distinct from the everyday; it truly embodies euphoria for everyone.

Some people play games just for entertainment, while some convert it into a real skill. But, with the plethora of games available online, how do you know which one to pick in the year 2022? Here is a list of bot-free games that have been curated for all the gamers out there.

Clash of Titans

Clash of Titans

With a powerful HD gaming environment, Clash of Titans, India’s first-ever MOBA mobile game, brings the thrill of epic battles within the dynamics of a mobile interface. ‘Titans’ are the warriors that players can use to win these exciting MOBA battles. Multifarious character roles are classified within the game, and there will be new Titans released every week. The game’s extensive Titan roster includes the ever-reliable tanks, heroic warriors, astute assassins, enchanting mages, tactical marksmen, and proactive support Titans. The vantage standpoint strategizes the ultimate objective, which is to destroy the opponents’ main edifice at the opposite corner of the battlefield. Establish camaraderie with other ‘clashers’ with the voice command feature, or invite your own squad to team up and conquer the opposition together. Dress up your Titans to be battle-ready with neoteric skins that are updated on a weekly basis, and let out a war cry that clinches the crescendo.

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Asphalt 9: Legends

Asphalt 9 Legends

Asphalt has been one of the favorites with every gamer. The most recent version of Asphalt has over 70 A-brand cars, 60 seasons, and 900 events. Having set a benchmark as far as graphics are concerned, Legends has taken the game to a new level of customization. Immersive soundtracks, sound effects, and racing sensations make the gameplay even more real.

Call of Duty Mobile Season 11

Clash of Titans

For many of us, this game is like an action figure we have had since our childhood, and our love for it continues to grow. In season 11, Call of Duty has brought in amazing graphics along with a host of new customizations for your loadout. All the multiplayer modes are available in this game – name it, and it is there. You can also install different maps with small-sized add-ons.

FIFA Football

FIFA Football

A football fan can never turn his head away from playing this game. The crystal clear and sharp slo-mo effects make the game more appealing. Choose your favourite team or player and start dribbling. All the skills you picked up in the past versions of the game can be used here. Realistic characters make this game more engaging. You can play in any league with your favorite team.

Candy Crush

Candy Crush

This evergreen game needs no introduction. Candy Crush is not just a game; it is a utility that has to be on your device. This super fun game requires some of your thinking skills. It does not even need much space on your device either. This game has been on the charts for a very long time.

Also Read: OnePlus 10 Ultra launching this year? Here’s all the details

Apple releases iOS 15.3 update, here’s what’s new

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iOS-15.3-update

Apple has released iOS 15.3 for iPhone users that brings a fix for several security flaws, including a Safari bug. This is the third significant update for iOS 15, which was released in September last year.

MacOS users have also been affected by the Safari browser issue. On Apple devices running the aforementioned operating systems, the problem affected the browser history. Separately, Apple is said to be releasing a patch for iCloud syncing difficulties that affected third-party apps.

iOS 15.3 release date

Apple released the iOS 15.3 update on January 26, 2022 to the public. This update is mostly concerned with security issues.

Apple iOS 15.3 Update

With iOS 15.3, Apple has fixed an issue that allowed websites to access names of databases created by other websites via the Safari web browser’s JavaScript API. This means that a hacker could gain access to a user’s browsing history, which could include sensitive data.

Because other iPhone browsers use Safari as a rendering engine, this upgrade will also affect third-party web browsers, which is why iOS 15.3 updates should be installed to resolve this issue. In addition to this, the update fixes issues like malicious apps gaining root controls, apps access to user files, and websites able to track user data.

The bug was first identified by FingerprintJS, which revealed how websites could use an exploit found in IndexedDB (a Javascript API used for storing data) to acquire URLs recently visited by a user and even obtain the user’s Google ID and related personal data.

The Cupertino-based giant hasn’t added any new features to iOS 15.3. Instead, the entire update is aimed at improving the security of your iPhone. Hence, this update should be installed on all supported devices.

iOS 15.3 supported device

Like all other iOS 15 updates, iOS 15.3 is compatible with Apple devices:

  • iPhone 6s
  • iPhone 6s Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 8
  • iPhone 8 Plus
  • iPhone X
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE 2020
  • iPhone 12 mini
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13 mini
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max

How to upgrade your iPhone to iOS 15.3?

iOS 15.3 update

To upgrade your iPhone to iOS 15.3, go to the Settings app, select General, then Software Update. The release’s build number is 19D50. The iOS 15.3 is around 950MB in size, make sure you have at least 2GB of free space on your device and connect to a high-speed Wi-Fi network for a seamless update process.

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Xiaomi Service+ app: Know what makes it a seamless after-sales solution for Xiaomi customers

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Xiaomi Service+, a one-stop app to address all service and support requirements of Xiaomi customers has been launched in India. Reinforcing Xiaomi’s long-standing commitment to providing seamless after-sales services, Xiaomi Service+ offers a range of support services such as device repair, price quotations, live chat assistance and others. Customers can avail all of them from the comfort of their homes with just a few clicks, it said in a statement.

Xiaomi Service+ has been crafted for the brand to continue a strong relationship with the customer after they have purchased a product. The app can book repair requests for all Xiaomi devices, installation and demos. It can also be used to locate the nearest service center for outreach services. Users can view spare part prices as well as view the warranty information of their purchased devices. They will also be able to check the status of their service requests using the app. Additionally, Xiaomi Service+ ensures customers always have access to customer support with features like chat with an AI Bot and live chat with an agent.

Muralikrishnan B, COO, Xiaomi India, said, “The launch of the Xiaomi Service+ app is a testimony to our commitment to providing seamless support and after-sale services to every single customer for speedy redressal and solution delivery. Keeping in mind the growing need to receive at-home services, Xiaomi Service+ aims to address every customer’s service request from the comfort of their home with just a few clicks. The app can be effectively used to raise service requests, track the status of the request, and receive information on the warranty status of their device, among a host of other features. Xiaomi Service+ is a cornerstone in elevating the user after-sales service experience.”

The Xiaomi Service+ app aims to provide users with information with just a few clicks. It can be downloaded via Google Play or Getapps. It is the first touchpoint of service request and is supported by Xiaomi India’s ~2000 service centers across the country, one of the largest networks in India.

Also Read: Vivo Y75 5G launched in India: Check price, specs and more

WeCool Moonwalk M2 Budget TWS with ENC technology launched in India

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Audio brand WeCool has strengthened its TWS series in the Indian market today with the launch of its latest Moonwalk M2. The Environmental Noise Cancelling earbuds come with a plethora of features that might leave you amazed. The Moonwalk M2 comes with enhanced call performance & impressive bass with gaming mode, the newly launched earbuds also offer an IPX5 rating that makes it splashproof. So, you need not have to worry about getting your earbuds soaked in sweat during your high-intensity workout session. The balanced preset EQs ensure crisp audio quality and Bluetooth v5.1 ensures seamless connectivity without any audio lags.

The Moonwalk M2 arrives in the shade of black with a price tag of Rs 1,599. It also offers a warranty of 12 months and is available for sale via Amazon. This is an Amazon exclusive product, so you can buy it from Amazon only.

Moonwalk M2 Specifications

  • Environmental Noise Cancellation
  • 32 Hours of Playtime
  • Bluetooth v5.1
  • Dedicated Gaming Mode
  • Touch Control
  • Call, Volume & Track Control
  • Type C Charging Port
  • IPX5 Splashproof

Moonwalk M2 is a compact TWS with an attractive case and it guarantees an immersive sound experience. The newest wireless earbuds come in a premium case along with a battery status indicator LED that offers a modern and gaming look. The ergonomically-designed earbuds are lightweight, comfortable, and fit suitably in the ear. The Moonwalk M2 TWS produces a thumping sound thanks to its custom 10mm dynamic drivers. It delivers an ultimate True Wireless experience.

Also Read | Best Gaming Headphones Under 2000 for Mobile and PC: List of Top 7 Headset with Price in India

The TWS headset works wirelessly up to 10m range with Bluetooth v5.1 connectivity. The wearable is fuelled by a power-packed battery life of up to 8 hours of continuous music with a single charge and with a charging case it can deliver up to 32 hours of battery life. Earbuds can be additionally charged 4 times from the magnetic charging case. The charging case supports Type C fast charging.

Moonwalk M2 comes with Environmental Noise Cancellation that makes sure you have an uninterrupted calling and music experience even in a crowded place. The TWS also supports a dedicated Gaming mode, which can be activated via pressing the earbuds.

Sreenath P.G. General Manager at WeCool said, “We are immensely pleased with the launch of WeCool Moonwalk M2, it’s a true showcase of our design capabilities and future product roadmap. Our objective has always been to provide the most up-to-date and cutting-edge technologies to the masses at an affordable cost. We believe that Moonwalk M2 is the perfect set of advanced wireless earphones to set yourself free and experience the next level in earphone technology.”

WeCool boasts a strong portfolio of TWS in the Indian market, which includes – Moonwalk M1, Moonwalk Mini, Moonwalk M1 v2, Moonwalk M4, WeCool Freesolo, and more. The company aims to launch new products under its TWS range in the upcoming months.

Also Read: India eyes native operating system to rival Android, iOS: Here’s what the government said

Pebble launches premium smart watch under 3k; details inside

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Less than a month after launching two calling smartwatches – Pebble Leap and second-generation Pebble Cosmos Pro, homegrown smart wearable brands Pebble has launched the second-generation Pebble Pace Pro, which is an essential upgrade to its predecessor Pebble Pace.


Amongst the most premium timepieces in the price segment, Pace Pro comes with an industry-leading massive 1.7″ bright curved HD display, an easy access intelligent menu short-cut and advanced dual sensors for SpO2, HR & BP monitoring. Pebble Pace Pro is currently up for grabs exclusively on the brand’s website pebblecart.com and Amazon, at an introductory price of Rs2,999.

Colour options
The smartwatch is available in four trendy and classy colors – Jet Black, Golden Black, Ivory, and Metallic Blue. Touted by the brand as a fashion accessory and a substitute to the existing designer analogue watches, Pebble Pace Pro comes with more than 100 watch faces and swappable straps to match up the attire and mood. The premium alloy dial and smooth clutter-free interface of the watch make it one of the most sought after affordable premium smart watch in its category. It is a complete value for money.

“Pebble Pace Pro is designed to look premium and is equipped with advanced dual sensors for tracking health vitals 24×7. It has the complete health suite with eight primary sports modes and accurate sensors to track calories burnt and steps taken throughout the day. Other important features include hydration alert, sleep record, Call reject & mute, female health alert and more,” said Komal Agarwal, co-founder, Pebble.

She further said that Pebble as a brand always listens to the customers’ needs & requirements very carefully while developing any product. “Pace Pro is engineered for accuracy of the sensors and bright Curved HD display. We have made it a feature-packed, and value-for-money smartwatch.

Noida student develops an ICT tool that sends signals to detect overflowing sewers

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Rajat-and-Nikhil-with-smart-segregation-dustbin-and-ICT-tool

Inspired by the use of technology in our everyday life, Rajat Tyagi, student of a private university in Noida has recently come up with an ICT enabled tool to detect overflowing sewers.


Rajat, a final year BTech Aeronautical Engineering student at Amity University received an award in the recently held Noida Authority’s Swachh Innovative Technology Challenge for developing a gadget by combining information and communication technologies (ICT). He won under the liquid waste management category. A total of 154 entries were received in five categories — social inclusion, zero dump, plastic waste management, transparency, and liquid waste management.

On what inspired Rajat, a native of Uttarakhand, to develop such tool, he says that overflowing sewers are a major nuisance in rural areas. “To address the problem I thought of making an ICT-based sewer overflow monitoring tool,” says Rajat while talking to MyMobile India. The project has been implemented by the Noida authority at a Sewage Pumping Station (SPS) in the city.

According to him, the newly developed tool sends alert on time, date, location, etc whenever it detects overflow in sewers or drains to the monitoring agency. The tool is equipped with a unique location tag, which will help the monitoring units to locate the device and thus drain the overflowing sewer. The device can also control the flow pumps at sewage pumping stations.

Smart segregation dustbin
Another student Nikhil Kumar from BTech (Automobile Engineering) stream of the University has been awarded for developing a smart segregation dustbin (SSD). The SSD equipped with ultrasonic sensors allows it to detect human presence. “Once the waste is dumped in the dustbin, a loop inside the bin moves via an object-detection sensor and identifies if the waste is wet or dry. A moisture sensor then determines the direction of waste while a servo motor initiates the segregation flap,” says Nikhil.

OnePlus Nord 2T to launch in India soon: Details here

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OnePlus-Nord-2T

OnePlus is reportedly coming up with the successor of OnePlus Nord 2 soon, sometime in February. Dubbed OnePlus Nord 2T, the mid-range smartphone is tipped to feature MediaTek Dimensity 1300 SoC, which could be paired with up to 12GB of RAM. In comparison, the OnePlus Nord 2 was launched with an octa-core MediaTek Dimensity 1200-AI SoC, paired with up to 12GB of LPDDR4x RAM. The phone is likely to include 80W fast charging support and a triple rear camera setup highlighted by a 50MP primary sensor.

If the reports are to be believed, the OnePlus 2T will run Android 12-based OxygenOS 12. The device is said to sport a 6.43-inch full-HD+ (1,080×2,400 pixels) AMOLED display with a 90Hz refresh rate — just like the OnePlus Nord 2. Interestingly, the smartphone may or may not have a hole-punch cutout for the selfie camera.

In terms of optics, the much-anticipated OnePlus Nord 2T is said to feature a triple rear camera setup having a 50MP primary sensor, an 8MP sensor paired with an ultra-wide lens, and a 2MP monochrome sensor. For selfies, the smartphone is tipped to sport a 32MP selfie camera. The camera setup on OnePlus Nord 2T is said to be akin to that of its predecessor. However, there is no information on the lenses that will be accompanying these sensors.

Also Read: Motorola ‘Frontier 22’ likely to debut in July: Know more about this flagship smartphone

India eyes native operating system to rival Android, iOS: Here’s what the government said

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Rajeev-Chandrasekhar-MoS-Electronics-IT

In an interesting move aimed to break the operating system monopoly enjoyed by Google’s Android and Apple’s iOS, the government is considering coming up with a policy that will facilitate an ecosystem for the industry to create an indigenous OS as an alternative to these two tech majors.

According to a PTI report quoting Rajeev Chandrasekhar, Minister of State for Electronics and IT, “At present, mobile phones are dominated by two operating systems – Google’s Android and Apple’s iOS that are driving the hardware ecosystem as well. There is no third one. Therefore, in a lot of ways there is tremendous interest in MeitY and in the Government of India to even create a new handset operating system. We are talking to people. We are looking at a policy for that.”

The government is looking for capabilities within start-up and academic ecosystems for development of an indigenous operating system (OS), the minister said.

It must be noted that the operating system is the main software of any computer and mobile device that weaves in the entire hardware and software system for effective functioning of the OS.

“If there is some real capability then we will be very much interested in developing that area because that will create an alternative to iOS and Android which then an Indian brand can grow,” the news agency quoted Chandrasekhar as saying.

Also Read: Electronics manufacturing to reach $300 bn In India by 2026: MeitY-ICEA report