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How Airtel became a magnet for digital talents?

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Team My Mobile
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Here’s an interesting fact: In the last two years, Airtel has scaled up headcount across its digital verticals by 150%. This massive talent ramp up is rooted in Airtel’s strategy of in-sourcing a large part of its digital processes in order to build products with much sharper customer focus. Over half of Airtel’s India business today flows through its digital channels as customers and partners look for frictionless and intuitive experiences on the go.

Today, Airtel is amongst the largest digital innovation factories in India with over 1,600 people working on cutting edge platforms and technologies. That’s already over 10% of its India workforce and the company continues to hire digital talent at a breakneck speed.

During the recent investor call, Gopal Vittal, MD and CEO, Bharti Airtel, said that some of the talents Airtel has been able to acquire has come from around the world from the best companies including large technology and internet companies.

Adarsh Nair, Chief Product Officer, joined Airtel after having spent close to two decades in the US with top tech companies. Pradipt Kapoor, Chief Information Officer, has come from Merck UK. Talents from Silicon Valley or from India’s leading startups and of course premier engineering colleges and B-schools are coming to be a part of Airtel’s digital innovation.

So, why should top talents choose Airtel over a technology company or startup? The answer lies in two things. The Unique Opportunity and the Culture of Empowerment at Airtel.

Let’s talk about the Unique Opportunity first. Telcos are the core of all things and that makes them a hub for some of the most exciting digital innovation. And Airtel has been pioneering digital transformation to serve over 340 mn plus customers in a digitally connected India. That’s on a scale that’s equal to the population of USA.

Wynk Music, India’s #1 music streaming app, and other apps like Airtel Thanks and Airtel Xstream have all been fully built in-house by Airtel. There are over 200 mn MAUs across these apps. This is amongst the highest in India.

Teams of engineers and data scientists (including ex-NASA talent) at Airtel X Labs have built AI enabled chat bots that will talk to customers in over 12 Indian languages and solve their service requests. When a customer walks into any Airtel store, the retailer uses his Airtel Mitra app to click a pic of the customer, his ID proof and the entire onboarding happens digitally (zero paper) in a matter of a few minutes. Or take the case of Airtel IQ, which Airtel’s digital and network teams built together, to help businesses connect with customers securely. So, every time you order food from Swiggy or hail a cab, Airtel IQ enables businesses communicate with customers in a privacy safe fashion. Just a few of the exciting digital innovations at Airtel.

That’s the kind of India-first digital platforms people get to build when they come at Airtel. Work on cutting-edge technology and build for global scale and not just a few million. This is an opportunity that perhaps only Airtel has to offer.

And then comes the Airtel Culture. Despite being a very large organization, Airtel has the heart of a startup. From its open-offices to providing full empowerment to its people, Airtel let’s people grow fast and invests in their development.

At Airtel, big tasks are given to young talent with huge empowerment. People are encouraged to be entrepreneurial in nature, solve challenging problems by attacking them with data-driven insights and fresh perspectives. And an agile culture of development and a meritocracy based on metrics and market impact rewards people and teams for the impact they create on the experience of Airtel’s 320 mn customers, which are at the core of the company’s strategy.

Sundi Raman, Sr. VP and Head of Product at Airtel Business, moved back to India to join Airtel: “I had over 15 years of work experience in the US solving cutting edge problems in the cloud space. But with Airtel, I get the unique opportunity to build products and solutions at the intersection of network and digital technologies. This is the kind of experience that perhaps not many technology companies in the world can offer. We recently launched Airtel IQ – a first of its kind cloud communications suite for India and we have just gotten started. The freedom to innovate at Airtel is massive and I am truly excited about what lies ahead of us. I believe I made the right choice of coming back to India with Airtel,” says Raman.

Sunil Goyal, Head – Digital Customer Experience Engineering for Airtel, says, “Airtel Xlabs is the largest technology startup in India. Our engineering teams have been building using lot of open-source stack, solving problems ranging from distributed computing, high performance mobile apps, voice bot, understanding customer behaviour, building recommendation systems. We offer the scale of a global technology company for solving India’s problems with the agility of a startup. I have spent last 19 years building and running technology startups. Airtel today offers the best place for technology talent to prove their mettle.”

Redmi Note 10 series records Rs 3,000-plus crores in sales in India, claims Xiaomi

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Team My Mobile
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Redmi’s popular Note 10 series claims to have achieved sales of over 2 million units worth Rs 3,000+ crore, across all platforms ever since its launch in India.

The smartphone series includes Redmi Note 10 Pro Max, Redmi Note 10 Pro, Redmi Note 10S and regular Redmi Note 10.

“With this quantum leap, the Rs 3000+ crore is an achievement that testifies our commitment as well as customer satisfaction with the brand. As we continue to strengthen our footprint, we hope that we continue to deliver a seamless and unique experience to our consumers even during this unprecedented time,” said Sneha Tainwala, Business Head, Redmi India.

“Since the launch of the first Redmi Note in the country, the Note series has set some really high standards in the category with our devices becoming the de-facto choice in the mid-premium price segment. We are overwhelmed and grateful to our Mi fans for this huge response and support we have got from our Mi family, fans and consumers,” added Tainwala.

The Redmi Note 10 series packs high-end features such as 120Hz Super AMOLED Display, 108MP camera, Qualcomm Snapdragon 732G processor, and a lot more.

RAEGR Vocalz 250 microphone kit with mount, pop filter for professionals launched at Rs 3,499

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Team My Mobile
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Bengaluru-based consumer lifestyle technology brand RAEGR has launched an audio accessory for media, YouTube and music professionals – the Vocalz 250 Mic Kit. The audio kit consists of a high-fidelity condenser microphone and is equipped with an adjustable suspension scissor arm, a metal shock mount and a double-layer pop filter for studio recordings and broadcasting needs.

“The pandemic has forced many audio professionals to work from home, but most of them lack the required audio gear and environment that the studio provides. The RAEGR Vocalz 250 Mic Kit helps bring the studio home, almost. It comes in handy with studio-class audio processing performance with a condenser microphone, and is best suited for professionals who need a high-fidelity mic for talking, singing, podcasting, vlogging, YouTube reviews, or broadcasting,” said Ajesh George, MD, RAEGR.

The RAEGR Vocalz 250 is not an ordinary microphone for the masses. It features a built-in high-fidelity audio processor that helps with studio-class audio performance and works with your laptop, tablet or smartphone too. The condenser mic has been designed to capture the details, nuances, and articulation with a high sampling rate, extended dynamic range, and a smooth frequency response. It offers richer and crystal-clear audios for live streams, podcast, YouTube videos, voice-over, meetings, gaming, singing and more.

The mic kit exhibits studio-class recording features wherein background noise is greatly eliminated due to the cardioid pickup pattern that only focuses sound sources directly in front of the microphone. Additionally, a pop filter with double mesh layering and a foam mic windscreen help reduce subtle plosive and wind sound for flawless recordings. And lastly, the metal shock mount helps eliminate those unwanted vibrations and accidental table disturbances that could ruin your recordings.

Installing and setting up the RAEGR Vocalz 250 is child’s play. Simply unfold the tripod, secure the bottom knob to a table and attach the microphone to it. The 180-degree flexible design allows you to adjust the microphone to any angle as you want. The all-steel scissor arm stand is sufficient for holding the entire setup steady and is fully adjustable with tension knobs to keep it in place.

The RAEGR Vocalz 250 Condenser Mic Kit will be available on Amazon and Flipkart for a price of Rs 3,499.

Oppo F19 Pro+ 5G becomes No.1 selling 5G smartphone for two consecutive months

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Team My Mobile
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Oppo F19 Pro+ 5G was recently declared as the No 1 selling 5G smartphone in the 25K-30K category for two consecutive months in March and April, as per Counterpoint Research. Markets including Ahmedabad, Bangalore and Mumbai have been the top-performing states recording the highest sales volume of the product.

Interestingly, this smartphone successfully clocked sales worth over Rs 230 crores in only three days of the F19 Pro series availability in the market.

Damyant Khanoria, Chief Marketing Officer, Oppo India, said, “We are delighted to see the response we have received on F19 Pro+ 5G. This success bears testimony to the love and acceptance of the devices in the series. This product stands for powerful specs and continues to be a firm favourite among millions of Indian users. We are driven to push the boundaries of innovation and simultaneously create engaging consumer touchpoints to give our users a great experience as we carry this legacy forward.”

The brand also introduced several offers that customers can avail in the month of June. Oppo has collaborated with HDFC Bank, Kotak Bank, Standard Chartered and Bank of Baroda for customers to avail a flat 7.5% cashback along with zero down-payment finance scheme and an 11% instant cashback for anyone using Paytm.

The Oppo F19 Pro series comes with some unique features like the AI Highlight Portrait Video, Smart 5G, dual-video mode and superior battery.

Vivo Y73 with 64MP camera, 8GB RAM plus 3GB extra launched at Rs 20,990

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Team My Mobile
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Expanding its Y-series, Vivo today launched Y73 smartphone in India. It’s a 4G handset and falls in the mid-range segment. The smartphone is available in a single RAM-ROM configuration and has features like AMOLED display, 64MP main camera and Helio G95 processor.

Starting with the specs, the Vivo Y73 flaunts a 6.44-inch full-HD+ (1,080×2,400 pixels) AMOLED display with a notch for the selfie camera. It runs Funtouch OS 11.1 based on Android 11. The smartphone is powered by octa-core MediaTek Helio G95 SoC and comes with 8GB of RAM along with a 3GB extended RAM feature that uses extra storage space to boost the phone’s performance. According to Vivo, this extended RAM technology can use 3GB of external memory to keep up to 20 apps open in memory at the same time. The handset has 128GB of storage, which can be expanded up to 1TB via a microSD card.

In terms of optics, the Vivo Y73 comes packed with a triple rear camera setup that includes a 64-megapixel primary sensor with an f/1.79 lens, a 2-megapixel depth sensor with an f/2.4 lens, and a 2-megapixel macro shooter with an f/2.4 lens. The phone carries a 16-megapixel shooter with an f/2.0 aperture at the front for selfies and video calls.

Connectivity options on the phone include 4G, dual-band Wi-Fi, GPS, Bluetooth v5, a 3.5mm headphone jack and a USB Type-C port for charging. The phone also comes with an in-display fingerprint scanner. It is backed by a 4,000mAh battery that supports 33W fast charging.

The smartphone costs Rs 20,990 and is offered in Diamond Flare and Roman Black colours. It’ll be available for purchase via Vivo India online store, Amazon, Flipkart, Paytm, Tata Cliq, Bajaj EMI Store, and offline partner retail stores..

Vivo is offering a flat Rs 500 cashback on HDFC Bank debit and credit card EMI transactions. There are no-cost EMI options with Bajaj Finserv as well. Flipkart, on the other hand, is offering a 5 per cent unlimited cashback for transactions using a Flipkart Axis Bank credit card.

Nipun Marya, Director- Brand Strategy, Vivo India, said, “With Vivo Y73, we are taking one step further to bring joy in our consumers’ lives by introducing class-leading features like ultra-slim design, superior camera specifications, fast charging capabilities, etc. at an accessible price point.”

Infinix Hot 10S: A great performer and will not let you down

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Team My Mobile
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Stepping up their game, Infinix recently launched in India the Hot 10S smartphone, which is a massive upgrade from its precursors in the Hot series. It comes packed with an array of top-notch features, superior gaming technology, powerful processor, latest OS, massive battery and sharp cameras. The handset comes in four colour options – Heart of Ocean, Morandi Green, 7-Degree Purple and 95-Degree Black, and is competitively priced at Rs 9,999 for the 4GB RAM+64GB ROM model and Rs 10,999 for the 6GB RAM+64GB ROM variant. The smartphone is pitted against Xiaomi’s Redmi Note 10, Realme’s Narzo 30A and Motorola’s Moto G30 and G10 Power. But does it have the elements to take on these biggies that have a stronghold in the market which Infinix is trying to capture? Let’s find out in this review.

Design

We had the Morandi Green colour with 4GB of RAM and 64GB of storage. The phone is not that showy, although it looks decent and pleasing to the eyes. However, akin to the company’s existing line-up, the Infinix Hot 10S is a bit large and definitely not good for one-hand operation. The phone is made of polycarbonates and has a pattern on the back with textured finish, which offers a solid grip on the phone, even with slightly greasy or wet hands. It looks really good and doesn’t retain smudges and fingerprints.

There is a triple-rear camera setup at the top left on the rear which looks like a quad-camera module. You also get a fingerprint sensor at the centre while the Infinix branding lies underneath. The multifunctional sensor is fairly quick in unlocking the phone, it can also be used for accepting calls, dismissing alarms and quick-start apps. While there is a SIM tray on the left, the right-hand side of the device features the power button and the volume rockers. The top of the device is plain, whereas at the bottom you get a speaker grille, a mic, a 3.5mm headphone jack and a micro-USB port.

Overall, the Infinix Hot 10S is a complete package and good for the price.

Display

On the front, the smartphone features a massive 6.82-inch LCD display with HD+ resolution and a dewdrop notch. The bezels all around are thin except for the chin. Although this can be justified given the price, it would have been better had Infinix worked on this aspect. The quality of the display is good but the sheer size of it coupled with just an HD+ resolution is a disappointment. The display is suitably bright and outdoor visibility is decent, however it can be a bit tough at times under direct sunlight. The colours come out well and can be adjusted as per your need via Settings. The company offers you features like Adaptive brightness and eye care within the software to better suit your needs.

Overall, the display is not that good. It could have been better had the phone got an FHD panel instead of the HD+. Anyway, the Hot 10S is still a good device for content consumption.

Platform

The handset runs the latest Android 11 build with the company’s custom XOS 7.6 on top. XOS lets you change a lot of aspects of the UI, ranging from themes, custom icons, and more. The Infinix Hot 10S is powered by the octa-core MediaTek Helio G85 SoC, which delivers a decent performance, and is a capable chipset to push the phone through day-to-day tasks but struggles when there is too much heaviness. The RAM management is good and you will not face any issues. The phone performed really well during internet browsing, using social media and enjoying casual gameplays. Games like Call of Duty: Mobile ran at low to medium settings without any struggle.

Interestingly, with this smartphone, Infinix has introduced a new Dar-Link Game Boost Technology for gaming. This proprietary technology, as per the company, reduces screen tearing, elevates touch panel response, and also enhances colour reproduction. During the review, the device was able to handle the game without any issues and frame drops. It didn’t even heat up but got a bit warm, which is very normal, and it happens with any gaming phone.

Like its predecessors, this phone too come with a lot of bloatware like Opera, PHX News, Flipkart, and games like Danger Dash and Mayan Jump. Worse, there is also the Palm store, which is a Play store alternative that is notorious for pushing spam notifications. However, the good thing is that you can uninstall or disable some of these apps via Settings.

What’s more, the smartphone is further backed by superior DTS-HD surround sound. Although it doesn’t get much loud, you’ll get clear and crisp vocals.

Cameras

In terms of optics, the Infinix Hot 10S houses a triple-camera setup on the back. You get a 48MP primary lens with f/1.79 aperture, Quad-LED flash, a 2MP depth sensor, and an AI camera. There is an 8MP sensor on the front for selfies which has two LED flash modules located uniquely atop both the sides for better selfies. You also get a fairly basic camera app with common modes and there is heavy use of AI baked in.

In terms of performance, the pictures taken by the main camera in broad daylight come out decent. The HDR performance is also good. With the additional depth sensor, you get some amount of background blur which elevates the shots. Whereas, in lowlight conditions, the main sensor did struggle a bit but kicking in the SuperNight mode did help brighten the subjects.

If we talk about the front camera, the selfie shooter produces really good shots justifying the price of Infinix Hot 10S. With a bright background, the camera tends to struggle a bit, and the exposure isn’t handled in the best way possible.

Battery

The smartphone gets its juice from a 6,000mAh battery, which is further backed by Power Marathon technology that optimizes power and increases the battery backup by up to 25% by enabling dark theme and adaptive brightness mode, switching the screen refresh rate from 90 Hz to 60 Hz, to name a few.

Although having this much of battery capacity has become a new normal for Infinix, what is disappointing is the use of a micro-USB port and a 10W charger that it comes with, especially at a time when its competitors are shipping fast chargers of different watts (from 18W to 33W). The phone took over two-and-half hours to charge from 3% to 100%. It lasted almost two days with light-moderate usage which included browsing, social media, messaging, watching videos and a little bit of gaming. One thing is for sure that the phone will not exhaust in a single day, even after strenuous usage.

Conclusion

Infinix seems to have done a lot of research before bringing in this phone. Having a better Helio G85 processor, Dar-Link Game Boost Technology and a 48MP main camera is definitely a part of this endeavour to make it stand out in the budget segment. Although the bloatware is still an issue of concern to some extent, the overall performance of Infinix Hot 10S will not let you down.

Locobuzz Solutions launches CX mobile app for real-time reports, response management on the go

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Team My Mobile
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Unified digital customer experience SaaS platform Locobuzz Solutions has come up with a mobile app, Locobuzz – CX Management, for customer experience management. The app aims to make online reputation management easier and more accessible for brand managers and social media executives through advanced features like response management, team workflows and on-demand report generation on the move, enabling brands to service customers across all key social networks seamlessly.

The Locobuzz – CX Management app has a variety of real-time ticket management facilities that can be observed individually for turn-around-time scores, ticket handling time, breach alerts and viewer-friendly filters. The platform makes it possible to view, generate, download and set formats for reporting criteria on important business metrics such as customer intelligence and brand engagement insights.

Users can also connect popular messaging platforms such as Facebook Messenger, WhatsApp messenger and website chatbots and streamline customer communications on a single concise screen. In addition to engagement capacity, the platform’s robust approval mechanisms and critical case-handling models help response agents and supervisors unify efforts in customer communication.

“The Locobuzz mobile app offers numerous features for CX management on the go. The features are designed to keep convenience, accessibility and ease of usage at the core of it. Developed in-house by a team of passionate engineers, the app enables real-time updates and statistics on brand performance, engagement analysis, and customer sentiment. At Locobuzz, we strive to deliver cutting edge technology to enable seamless brand-customer relations that set us apart from our competition and help brands stay on top of their Digital CX game,” said Nitin Agarwal, CTO and Co-founder of Locobuzz Solutions.

The app generates a wide variety of automated reports in downloadable formats, for brands to access, review and strategize on the fly. In addition, the platform has a dedicated section for customer-related information where the brand manager can get a holistic understanding of customer sentiment analysis and NPS scores. The app’s UI/UX makes the access and management of tickets, customer cases and report generation easier. it is safe, secure, easy to use, and is now available on the Google Play Store and Apple App Store.

TCL gears up for new smart TV launch, claims to redefine television viewing experience

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Team My Mobile
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Popular television maker and consumer electronic brand TCL has successfully launched multiple smart TVs with innovative technologies designed for tech-savvy Indians at affordable rates.

Delivering on this mission, the brand is now gearing up for another brand-new smart Mini LED TV launch, which is claimed to feature industry-leading Quantum Dot technology with over 100% colour volume. It also promises to be an excellent value for consumers seeking high-quality, interactive home entertainment experience.

With another exclusive feature called MagiConnect, TCL will enable users to operate the TV via smartphone more seamlessly than ever. It will allow them to take screenshots of Live TV, share content via social media, cast audio/video, and much more from their mobile phones.

According to the brand, the new launch will redefine the smart TV experience and empower users to lead a more connected and smarter lifestyle.

Tecno Spark 7T launch in India tomorrow, to be available on Amazon

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Team My Mobile
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Following the recent launch of Spark 7 Pro, Tecno is geared up to expand its product portfolio with the launch of Spark 7T in India on June 11.

The smartphone is listed on Amazon ahead of its launch, which is enough to indicate that it’ll be available on this ecommerce platform only.

The upcoming Tecno Spark 7T will have a 48MP AI dual rear camera, paired with a secondary lens and an LED flashlight on the rear, and also a massive 6,000mAh battery, as per the Amazon page.

The smartphone is teased to come with a 6.5-inch HD+ dot notch screen. It’ll feature a screen-to-body ratio of 90.34% and will come with 720x1600p resolution.

Although the company has not revealed the name of the chipset, it will be an octa-core processor. The smartphone will run on Tecno’s own HiOS 7.6 operating system.

As mentioned on the Amazon page, the handset is coming up with a waterdrop notch at the front and a fingerprint sensor on the back. It’ll be available in three colour variants.

Mi 11X-series clocked sales of Rs 300 Cr in 45 days, claims Xiaomi

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Team My Mobile
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Chinese handset brand Xiaomi has claimed that its Mi 11X series of smartphones has clocked sales worth over Rs 300 crores in just 45 days of its launch.

The powerful, flagship grade smartphones from the house of Mi boasts class leading technologies paired with the best software to provide a complete and unique smartphone experience.

“With an aim to elevate the overall user experience, the 300-crore mark is a testimony to consumers’ acceptance for brand Mi. We are thankful to our customers for trusting us with their safety in product deliveries and believing in us to bring the best, during the unprecedented times,” said Vivek Kumar, Business Lead- Mi Smartphones.

Both Mi 11X and Mi 11X Pro feature revolutionary cameras, latest flagship Snapdragon 870 and 888 series chipsets, powerful Dolby stereo speakers, 120Hz E4 Super AMOLED display, and fast charging capabilities that aims to offer a premium smartphone experience.

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