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DataSutram launches its Plug & Play Location Intelligence Platform

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Data Sutram, a location intelligence startup, has launched a new plug-and-play platform for location data analysis and decision making. The new product comprises two parts – data insights which will be available to Data Sutram’s clients for integration to track or recce a location through location attributes – affluence, footfall, etc, and a deep dive analytics platform where clients can log in to zero in or evaluate & optimize assets or geo-location they wish to focus on.

Up until recently, recces were done by people physically visiting the location. However, with the pandemic creating movement restrictions, Data Sutram’s new product allows one to evaluate a particular location from the comfort of their office. Optimizing the entire location analysis process, the up-and-coming platform’s product allows integration to a business’s internal process to automate the end-to-end transactions.

Rajit Bhattacharya, CEO Data Sutram said, “Traditionally, location analysis has been a manual and inconsistent process. But our new product will revolutionize this sector by helping businesses get a deep-dive analysis for any location and streamline their search based on their target audience, and finally identify an ideal location with last-mile customizability for enterprises, remotely from their offices. Location intelligence is a largely untapped market that offers huge scope for innovation and exploration. We will be launching more sector-specific products in pharma, financial services.”

Enterprises can even create their own Key Performance Indicators (KPIs) and model the same on Data Sutram’s platform. Furthermore, the company also offers training to educate clients on using the new product and its host of features.

Incepted in 2018, Data Sutram caters primarily to the pharma, FMCG, and retail, and plans to foray into new sectors such as green energy, agriculture, and financial services in the coming years.

Average use of conferencing facility goes up to 35 min from 20 min before COVID: VideoMeet

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Domestic video-conferencing platform VideoMeet has revealed that the average use of video conferencing facility on its platform has increased from 20 minutes before COVID to 35 minutes now.

The company also came out with other fascinating insights that throw light on the increasing popularity of such platforms in the aftermath of the global pandemic.

Ajay Data, Founder, VideoMeet, said, “People have realized the benefits of virtual platforms as it helps the people or corporate get in touch with each other irrespective of the geographical locations. These platforms have made business meetings much more comfortable and save a lot of time and energy. We are constantly working on upgrading our platform to enhance the experience of the users.”

Throwing light on the scale of virtual video conferences being held on the platform, Ajay Data revealed that 60 per cent of the meetings are held by a group of two to four people, 25 per cent of the conferences witness a gathering of four to 10 people, while 15 per cent conference has the participation of 10 or more people.

It has also been noticed that more than 70 per cent of the virtual conference users fall in the age group of 18-40 years, 15 per cent are in the age group of 40-50 years, and the rest 15 per cent belong to age group of below 18 years or above 50 years. Analysing the figures.

Spice Money achieves 100% productivity in their Contact Center Agents

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Ameyo, a leading provider of omnichannel contact center technology, announced that its Mobile Call Center Solution has enabled Spice Money to shift their Contact Centre operations to a complete remote environment.

Amidst the COVID-19 pandemic and the ensuing nationwide lockdown, Spice Money faced challenges on its customer experience front. While they shifted most of their customer queries to Email and WhatsApp, the majority of their entrepreneurial network of Adhikaris based in semi-urban and rural areas preferred voice calls as a mode of communication. Like many other businesses, Spice Money saw a surge in call queries leading to a higher response time during this period.

There were two major goals for the team – to transition seamlessly from Spice Money’s office-based calling set up to a remote contact center solution and to scale the customer service operations by enabling the Adhikaris to run their business smoothly. Towards these, Ameyo offered its Mobile Call Center Agent Application, requiring no additional infrastructure, enabling Spice Money to handle customer queries over calls with 50% of agent capacity.

Amit Sharma, Head of Customer Lifecycle Management, Spice Money said, “With the historic lockdown in 2020, people in smaller towns and rural areas were hit harder. Therefore, it was Spice Money’s responsibility to ensure our Adhikaris could talk to us whenever they needed to, and their queries were resolved quickly. With the implementation of Ameyo’s solution, we achieved better query handling with a significant decrease in AHT from 8 minutes per call to 4 minutes within 10 days of implementation. Achieving a smooth transition from traditional calling to working entirely remotely, we successfully saved our Adhikaris’ time and increased their productivity.”

With Ameyo Mobile Call Center Agent Application, call center agents were able to deliver high-quality customer service with just a smartphone and a stable internet connection. The application backed by mobile WebRTC ensured no compromise on voice quality while offering a top-notch customer experience. Ameyo Mobile Call Center Agent Application has received 10,000+ play store downloads, significantly higher than mobile applications by any other global player.

Advanced remote monitoring capabilities allowed Spice Money to get a unified view of device monitoring and Adhikari productivity tracking while providing ease of identifying reasons for low productivity like unsupportive devices, low talk-time, poor internet connectivity, helping create a high trust environment with its employees.

Sachin Bhatia, Co-founder, Ameyo said, “Ameyo is at the forefront in enabling digital customer experience for fintech companies, especially post-pandemic with the launch of our remote contact center solution. Our products have assumed an all-encompassing role across customer interactions, debt collection, video KYC, and more. Within 8 months of the launch of Ameyo mobile call center agent application, we have onboarded 60+ customers & 40,000+ agents who have successfully shifted their operations remote and save huge infrastructure-related costs.”

TCL all set to bring a new line up of AC

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Following the successful launch of AI ultra-inverter series air conditioners in the recent past, the global Top-2 TV Corporation TCL is all set to launch a new addition to its AC portfolio. The launch reaffirms the brand’s consistency in manufacturing and delivering high-quality products with innovation at the heart of its operations.

Sporting a matt finish, the new device features UVC Sterilization for instant elimination of bacteria by damaging their protein and DNA. The machine also offers a filter system for releasing fresh. When combined, all these elements ensure higher safety to users with a bacteria eliminating rate of over 98.66%.

According to TCL, the device also ensures robust cooling and heating in high (up to 60 degree Celsius) and low ambient temperatures (below 20 degree Celsius), respectively. On top of that, it also comes with a self-cleaning and sterilization option, which acts as an additional security feature. In terms of design, the machine is very easy to install (with an easily detachable bottom plate), maintain (with quick replacement of PCB and convenient leakage check), and assemble (with an increased assembly efficiency of up to 12.5%).

Vijay Kumar Mikkilineni, AC Business Head,  TCL India said,  “Safety and hygiene are the two most essential factors that consumers will need to prevent themselves from getting sick in the post-pandemic world. It is with this vision, we at TCL saw an urgency to manufacture a product that ensures safety to users, especially in terms of germs and bacteria that invisible to the naked eye, in addition to utmost comfort. We are happy to finally launch a product that meets all these factors while providing an amalgamation of both comfort and safety to our consumers.”

Harman Kardon celebrates 21 years of iconic speaker design with SoundSticks 4

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Harman Kardon adds to its most iconic speaker series with the SoundSticks 4 in India. The latest design brings harmony into any living space with unparalleled beautiful sound quality and transparent materials.

Its sleek, transparent dome and silhouette blend in seamlessly with any home décor. The two satellite speakers and powerful subwoofer cover look stunning with an inner rippled surface design, allowing listeners to enjoy consistently rich bass and clear, vibrant sound.

Vikram Kher, Vice-President, Lifestyle Audio, HARMAN India said, “Harman Kardon SoundSticks holds a special place in the lives of our consumers who have enjoyed their unrivaled beauty and elegance for many years. We are excited to introduce the newest edition of our iconic speakers that offer not just stunning design but an extraordinarily beautiful sound. Harman Kardon as a brand has set a very high standard of quality in both sound and design for decades, and the new SoundSticks 4 truly embody the transformative beauty of great audio and engineering.”

Features:

Iconic transparent dome design with two satellite speakers and subwoofer cover with an inner rippled surface design

Dome subwoofer for vibrant treble and incredible bass

Two satellite speakers each have four drivers for room-filling, clear, vibrant sound

100-watt dome subwoofer for vibrant treble and incredible bass

Wireless Bluetooth streaming

The Harman Kardon SoundSticks 4 priced at Rs 25999, is now available across leading retail stores across India.

After several years of growth, India’s smartphone market declines in 2020: IDC

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According to the International Data Corporation’s (IDC) Quarterly Mobile Phone Tracker, the India smartphone market exited 2020 at 150 million units, a 1.7% YoY decline, after several years of growth.

Stay-at-home mandates, remote work, remote education, travel restrictions, and manufacturing shutdowns led to a sluggish H1’20 (-26% YoY decline), particularly impacting 2Q20. However, H2’20 recovered, with 19% YoY growth, as markets reopened gradually. Lockdowns and restrictions rendered an urgent need for devices supporting activities such as entertainment, work from home, and remote learning, resulting in more devices per household, and leading to a resurgence in demand for consumer devices including smartphones, consumer notebooks, and tablets in 2020.

4Q20 (October-December) posted record fourth-quarter smartphone shipments of 45 million devices, with 21% YoY growth. While smartphone shipments for the full year 2020 remained below the pre-pandemic level, IDC believes a stronger market acceleration in 2021 will be led by upgraders.

Navkendar Singh, Research Director, Client Devices & IPDS, IDC India said, “The rebound of the smartphone market in the latter half of 2020 underscores the importance of devices in our day-to-day lives. In 2021, IDC expects the smartphone market to grow in high single-digit YoY, driven majorly by upgrading consumers, in the mid-range segment and affordable 5G offerings (~US$250). Also, revamped offline channel play is anticipated, to bring back growth in the very important brick and mortar counters for long term sustainability.”

 

The key market trends for 2020 are listed as below:

The online channel outpaced the overall market, growing by 12% annually with a 48% market share in 2020. Multiple sales events, promotions, trade-in/upgrade programs, and affordability initiatives helped it in clocking a record 51% share in 4Q20. However, in the pre-Diwali weeks of October and November, retail footfall gradually picked up the pace, as the offline channel registered 5% YoY growth in 4Q20.

MediaTek processor-based smartphone shipments led with a share of 43%, closely followed by Qualcomm at 40% in 2020. MediaTek expanded its lead in the <US$200 price segments.

5G smartphone shipments crossed 3 million in 2020, with Chinese OEMs rolling out aggressively-priced devices through 2020, including Xiaomi’s Mi 10i at a <US$250 price point. But adoption was limited by higher prices and the lack of a 5G network, which is expected to start to roll out in late 2021 or early 2022.

Upasana Joshi, Associate Research Manager, Client Devices, IDC India said, “As more 5G devices enter in 2021, the ASP for smartphones is expected to rise. IDC expects vendors to launch 5G devices at multiple price points backed by aggressive promotions, as 5G currently remains a novelty rather than a necessity to most.”

 

Top 5 Smartphone Vendor Highlights

Xiaomi’s performance in 2020 was led by its affordable Redmi 8 series, gradually replaced by the Redmi 9 series in H2’20. Though it continued to face supply shortages through H2’20, resulting in an annual decline, Xiaomi maintained its leadership in 2020. POCO, Xiaomi’s sub-brand, entered the “top 5 online channel vendor list”, strengthening Xiaomi’s online position at 39% share in 2020.

Samsung remained in its second spot in the 2020 ranking, with its online-heavy portfolio driven by the Galaxy M series and the newly launched F series. Online channel registered strong 65% YoY growth, while the offline channel shipments declined by 28%, thus leading to an overall drop of 4% in 2020.

vivo stood at the third position, with strong growth in the offline channel, dethroning Samsung for the leadership position in the offline channel with 30% share, driven by the affordable Y series and dedicated efforts in marketing and promotional activities in offline channels.

realme surpassed OPPO for the fourth slot with 19 million annual shipments, growing by 19% YoY in 2020. It continued to be the second-largest online vendor, with its affordable C-series as a major driver.

OPPO’s annual growth remained flat YoY in 2020, while it maintained a focus on the offline channels, and regained its third slot ahead of Xiaomi with an 18% annual share driven by the affordable A series.

Others: Transsion (ranked sixth) accounted for an impressive 64% annual growth in 2020, driven by its online-exclusive Infinix portfolio and its Itel and Tecno-branded phones widely available in smaller towns and rural areas. Apple, at the seventh slot, exited 2020 with YoY growth of 93%, driven by previous generation products like the iPhone 11, iPhone SE (2020), and iPhone XR, even as the new iPhone 12 series had a strong pickup in 4Q20.

pTron debuts its 1st fully wireless TWS with free Qi charger

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pTron, the Indian Digital Lifestyle, and Audio Accessories Brand reclaim its crown in the under 1500 category of TWS earbuds with the launch of 2 power-packed TWS earbuds – Bassbuds Vista and Bassbuds Pro.

Recognizing the wireless trend amongst the youth, the products are loaded with features and technology that’s unparalleled yet pocket-friendly. The new additions to pTron’s TWS range account for substantial upgrades with color choices and aesthetics with the promise of an augmented audio experience.

Ameen Khwaja, Founder & CEO, pTron said, “From single product launched in 2019, we have gone over and beyond to grow the TWS category by offering everything in terms of features, aesthetics & affordability that the customers desire. Now we have grown as one of the largest contributors in the TWS segment competing with global market players and in the coming 2 years, we aim to become one of the most prominent brands in the cost-effective audio segment. In particular, Bassbuds Vista is the budget segment’s only TWS product that supports both wired and wireless charging. With such unique offerings, we hope to expand pTron’s wireless earphone shipment to 5 million units.”

The most iconic addition to the Bassbuds series, Bassbuds Vista is the ultimate audio wearable that one needs to bid goodbye to wires with the next-level 5W Qi Wireless Charging enabled case. No cables, no tangles, the fully handsfree Bassbuds Vista comes with the latest BT5.1 chipset and an enhanced ceramic microphone offering a rich-audio experience. Packed with powerful 10mm dynamic drivers and an enhanced ceramic microphone for super call quality, the snug and secure fit nano-coated earbuds come with an IPX4 rating for protection from water and sweat during those intense outdoor or indoor sessions.

Available in 4 elegant colors – Black, Grey, Blue, and White sleek and ergonomic earbuds are compatible with all the latest Bluetooth-enabled devices, including Android and iOS. With advanced features such as One-step smart pairing and Smart Voice Assistant Bassbuds Vista can be fast charged through the charging case, both wired and wireless. The price of Bassbuds Vista is Rs 1299.

The tech experts & consumers’ most favorite Bassbuds Pro gets upgraded to offer a revolutionary audio experience. Now with an advanced BT5.1 chipset in a flat touch surface earbud design for improved connectivity and flawless & smooth gesture control, the latest Bassbuds Pro is even more powerful. With improved connectivity and acoustics and a wide range of jaw-dropping features such as Smart insta-pairing, mono, and stereo modes, Smart Voice Assistance, Smart-Digital display charging case, IPX4 rated earbuds pTron Bassbuds Pro along with full-suite of media controls, Bassbuds Pro packs all the essentials of a zero regret, max performance audio experience. On top of all of the features, Bassbuds Pro offers up to 12 Hours total playback time with the charging case that comes with a Type C Fast charging for max level performance.

Available in 4 groovy colors – Blue, Red, Green, and Black take all-new Bassbuds Pro is here to take your Truly wireless experience to the next level just at Rs 1199. Work, Play, Relax – With a motto as diverse, Bassbuds Pro is a perfect companion irrespective of your audio consumption choices and needs.

Making the Truly Wireless audio experience accessible to all the newest launches are available for purchase on Amazon India from 15th February 2021.

Tesla all set to start its first production plant in Karnataka, India

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Tesla, one of the leading electric vehicle maker, is finally entering the Indian market. Elon Musk, the Chief Executive Officer of the company had recently confirmed this development.

According to some media reports, the company has selected the state of Karnataka for its first production plant in India. The development related to the electric-car manufacturing unit was announced by the Karnataka state’s chief minister B S Yediyurappa.

Last month, Elon Musk had confirmed that Tesla was in talks with several states in India to open its office, showrooms, a factory, and a Research & Development center in India. The new announcement confirms that the company has chosen Karnataka for the factory.

Tesla has already incorporated Tesla Motors India and Energy Private Limited with its registered office in the city of Bengaluru in Karnataka. Bengaluru is a hub for global technology companies and is referred to as “Silicon Vallery of India.”

If the tweets by Elon Musk as to be believed, then Tesla is expected to start selling its cars in the Indian market by the end of this year. Ahead of the launch of the Tesla Model 3, the company had started taking pre-orders in India with a $1,000 deposit but it hasn’t been launched till date in India, after more than three years.

A few days ago, Tesla invested $1.5 billion in bitcoin and Elon Musk has said that the company could soon start accepting cryptocurrency as a form of payment.

iGear introduces DualConnect wireless multi-device keyboard

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Homegrown gadgets and smartphone accessories brand iGear has announced DualConnect wireless multi-device keyboard in India. The iGear DualConnect is a Bluetooth keyboard for smartphones, tablets, laptops and smart televisions. The keyboard is designed with high compatibility across operating systems and offers immense portability for travel convenience too.

Kamlesh Sharma, Founder, iGear, said, “The iGear DualConnect is a wonderful accessory for those who travel a lot. The DualConnect can instantly convert your smartphone or tablet into a miniature workstation wherever and whenever you need it. It’s a great product for quickly creating notes or working on longer emails when you are stuck outdoors without a laptop. Being Bluetooth-powered, it is compatible with all smartphones, tablets, laptops and even smart televisions, virtually allowing you to create your own mobile office. The DualConnect is great for students and temporary/emergency WFH jobs”

Have you considered about convenience when typing on that tiny smartphone keyboard or using the remote to type on your smart TV? The iGear DualConnect is a simple, yet smart and powerful must-have accessory for everyone. It is a battery-operated wireless Bluetooth full-size desk keyboard with an option to simultaneously connect and instantly switch between two devices. The DualConnect has a wide range of compatibility with all major operating system such as Android, iOS, iPad OS, mac OS, Windows and Chrome OS. Best of all, it’s a superb companion for your smart TV too – turn your TV into a quick computer.

The iGear DualConnect has a 10.6-inch slot at the top which accommodates a large tablet, or a smaller tablet-smartphone combo. This groove works as a stand to position it at a comfortable viewing angle. You can pair the keyboard with two devices and switch between them by simply tapping a switch on the keyboard. Great for users who like to multi-task, using two devices at the same time on a single keyboard not only frees up desk space but also allows for better productivity. Marketing and sales executives, call centre-executives, live streaming artists, social media influencers and other professionals can take good advantage of this dual setup. A great setup for teachers online too.

The iGear DualConnect uses an in-built 180mAh rechargeable battery that allows continuous operation of up to 12 hours on a single full charge. It also features an auto-sleep mode which helps save battery power when not in use, thus prolonging its working hours. Using a standard micro USB socket, you can charge it using any standard smartphone charger. The keyboard weighs just 675 grams and is 1.5cm slim making it highly portable to carry around in a handbag or backpack.

The iGear DualConnect Wireless Multi-device Keyboard will be available for Rs 2,175 on Amazon and Flipkart.

ISRO, MapmyIndia join hands to bring homegrown rival to Google Maps

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In what may be called a path-breaking Aatmanirbhar Bharat initiative, the Indian Space Research Organisation (ISRO) and MapmyIndia have partnered to offer the fully indigenous mapping portal and geospatial services by combining the power of the latter’s digital maps and technologies with the former’s catalogue of satellite imagery and earth observation data.

As per the partnership, MapmyIndia’s end-user maps, apps and services will now integrate with ISRO’s huge catalogue of satellite imagery and earth observation data, and would be a much better, more detailed and comprehensive, as well as privacy-centric, hyper-local and indigenous mapping solution for Indians, compared to foreign map apps and solutions.

Users will be able to see in MapmyIndia’s maps, navigation and geospatial services, all of India from a bird’s eye point of view, and also benefit hugely from the various map-based analytics and insights about the weather, pollution, agricultural output, land-use changes, flood and landslide disasters etc, it said in a statement.

This will become the most comprehensive and useful maps, navigation and geospatial service for India. MapmyIndia’s maps and APIs will enrich ISRO’s geoportals, empowering Indian scientists, academia, researchers and government organisations with the best of India’s satellite imagery, earth observation data and digital map data and advanced geospatial technologies, all combined together in a fully indigenous Aatmanirbhar ISRO-MapmyIndia platform.

Rohan Verma, CEO and Executive Director, MapmyIndia, said, “This is a special moment for us at MapmyIndia. For 25 years, we’ve persisted, despite many odds, because of our passion for India, for maps and technology, and our never-ending desire to positively impact society through business. This partnership with ISRO heralds new dawn of Aatmanirbhar Bharat in the strategic area of maps and geospatial technologies.”

“I’d like to thank first and foremost our Prime Minister Narendra Modi, for his clarion call for an Aatmanirbhar Bharat and Vocal for Local and for him personally driving reforms in space and mapping sectors. I’d also like to especially thank ISRO Chairman Dr K. Sivan and ISRO Scientific Secretary R Umamaheshwaran and the entire ISRO team for guiding us and facilitating such an amazing partnership. I’m committed to seeing all Indians benefit from the good work we’ve done at MapmyIndia over the last 25 years, and helping accelerate India’s rise as the most advanced country in the world through the full power of our maps and geospatial technologies, all developed indigenously in India, for India, and in future, for the world,” he added.

There are many reasons why Indians are better off with an indigenous solution for maps and geospatial services. MapmyIndia, being a responsible Indian company, ensures that its maps reflect the true sovereignty of the country, depicting India’s borders as per the Government of India, and hosts its maps in India.

MapmyIndia pioneered digital mapping in India in 1995, far before any foreign organisation, and for the last 25-plus years has created India’s most comprehensive, accurate, detailed, feature-rich, and continuously updated digital map data product. MapmyIndia’s maps cover all 7.5 lakh villages, 7500+ cities at street and building-level, connected by all 63 lakh kilometers of road network pan India and within cities, in total providing maps for an unparalleled 3-plus crore places across India. This is by far the most exhaustive digital map database of the country, created entirely indigenously using world-class, state-of-the-art mapping technology over last 25 years, far before any foreign organisation started offering maps for India.

Similarly, ISRO is India’s crown jewel when it comes to space and satellite technologies. It has pioneered so many advances when it comes to the frontiers of space and has an enormous catalogue of satellite imagery and earth observation for all of India, that it generates and publishes through its constellation of satellites. ISRO is more responsive to the satellite imagery needs of Indians, especially during times of crisis and disaster.

The foreign mapping solutions come with a lot of hidden costs. For instance, the foreign search engines and companies claim to offer “free” maps, but in reality, they make money by targeting the same users with advertising based on invading user privacy and auctioning those users’ private location and movement data. This should be very alarming to all citizens.

On the other hand, MapmyIndia has an ethical point of view against advertising-led business models of such companies, and hence, does not have an advertising business model. By using MapmyIndia maps and applications instead of the foreign map apps, users can better protect their privacy, it mentioned.