Highlights
- Get a complete guide on how to check your star ratings on Uber.
- Learn tips on what to do if you are not happy with your star rating.
- Know more about common reasons why you can get low star ratings on Uber.
Uber is an online cab booking platform that has gained immense popularity in the last decade due to the convenience it offers.
The platform has an online rating system that allows both drivers and passengers to give ratings to each other based on shared experience.
Your Uber star rating is a number between 1 and 5 stars that reflects how other riders have rated you. It is based on a variety of factors, including your punctuality, cleanliness, and overall behaviour.
If you are an Uber driver, a high star rating can make it easier to get rides. It can also give you access to certain benefits, such as priority booking.
In this blog, we are sharing a complete guide on how to check your star ratings on Uber. So, without further ado, let’s dive in.
How To Check Star Rating on Uber?
To check your star rating on Uber, follow these simple steps:
- Open the Uber app.
- Click on the Account tab in the bottom right corner of the screen.
- Tap “Settings” > “Privacy” > Privacy Center
- In the Privacy Center, tap on the “See Summery” option
- Next, scroll down and find the Ratings section. Click on “View My Ratings”
- On the next screen, you will be able to check your Uber ratings and an overview.
Your star rating will be displayed at the top of the screen. You can also see a breakdown of your ratings by star rating.
What to Do if You Are Not Happy with Your Uber Rating?
If you are not happy with your star rating, there are a few things you can do to improve it:
If you are the driver –
- Be punctual. Arriving on time for your rides is one of the most important things you can do to get a good rating.
- Be clean. Make sure your ride is clean and free of clutter.
- Be a safe driver. Make sure you wear your seatbelt and follow the rules of the road.
If you are a passenger –
- Be polite and respectful. Be friendly and courteous to your drivers.
- Avoid making any unnecessary requests. Don’t ask your driver to make detours or stop at other places unless it is absolutely necessary.
- Be a good communicator.
Reasons Your Uber Ratings Are Low
Here are some common reasons why you can get low star ratings on Uber:
If you are the driver –
- Late for the ride
- Being rude or disrespectful
- Rash driving
- Not dropping passengers at the exact destination
- Not maintaining car cleanliness
- Not following the suggested route
If you are a passenger –
- Being late for the ride
- Being rude or disrespectful to the driver
- Making excessive requests
- Leaving a mess in the car
- Smoking or vaping in the car
- Being intoxicated
Remember, Uber does not inform users why the drivers gave a certain rating. The app also doesn’t tell which driver gave you what rating. The only data that users can see is how many 1-star or 5-star ratings they have got.
FAQs
Q1. Is 4.75 a good Uber rating?
Answer. Any rating above 4.7 is good to excellent. While a 5-star rating is the best you can get, it is virtually impossible to maintain.
Q2. Why Does Uber Have Rider Ratings?
Answer. Uber has rider ratings as part of the company’s mission to be safe and respectful to all. This mutual rating system ensures the rider’s safety as they can report unsafe drivers, while rider ratings help protect other drivers from disrespectful, dangerous, or unpredictable riders.
Q3. What is a Bad Uber Rider Rating?
Answer. While it is completely subjective, some users may consider 4.7 to be bad as well depending on their own personal preference. If you have a score below 4.7 and you feel it iran’t ideal, consider your past few Uber experiences.
Also Read: Uber Introduces Free Ride Cancellation Option, Subject to Conditions