Highlights

• Scalpers use bots to bypass Vision Pro’s pre-order security, including facial recognition.
• Bots automate thousands of Vision Pro purchases, some for in-store pickups.
• Major streaming platforms like YouTube and Netflix currently do not support Vision Pro.
• Scalping issues highlight the need for stronger online retail security measures.

In a striking turn of events, the highly anticipated launch of the Vision Pro has been overshadowed by the rampant use of sophisticated bots by scalpers.

These bots not only placed thousands of pre-orders but also breached the device’s unique face measurement security feature.

This situation has raised some significant concerns about online retail security and Apple’s poor efficacy of anti-scalping measures.

“Kasada says that bot-makers were well prepared.

Over the past month, Kasada has observed chatter within the botting communities about their interest in the Apple Vision Pro in anticipation of one of the biggest scalping opportunities for 2024.

Interest included developers updating modules within their existing bots (or adding support for Apple) including service providers offering AIO bots (all-in-one bots) for purchase to those willing to pay for it […]

Days before the pre-order event, people wanting to be one of the first to experience this new device could purchase a “confirmed pre-order” Pro Max 256GB on secondary marketplaces for up to $5,999 – more than a 70% markup.”

Scalping Trends in the Vision Pro Launch

The Vision Pro, a sought-after device, witnessed its pre-order process being hijacked by scalpers using advanced bots.

Reports from Kasada, a firm specializing in combating bot activity, indicated that developers had been preparing their bots for this release, anticipating it to be one of the most lucrative scalping opportunities in 2024.

Prices on secondary marketplaces soared, with pre-orders of the Pro Max 256GB variant being listed for as high as $5,999, which is a markup of over 70%.

Breaking Down Apple’s Security Measures

Apple’s strategy to deter scalpers involved requiring both an Apple ID and a face scan for pre-orders.

However, scalpers circumvented these measures with alarming ease.

Apple IDs, purchasable on the dark web, were acquired en masse, while bots were programmed to mimic the face scan process and send pre-set data, bypassing the security protocol.

The Impact of Bot Technology

These all-in-one bots are capable of automating the entire purchase process, with some even programmed for in-store pickups.

This development allowed scalpers to exploit geographical stock availability and conduct head scans in-store, further manipulating the system to their advantage.

One such bot was used to complete 1,592 Vision Pro pre-orders successfully.

Content Platform Challenges for Vision Pro

The Vision Pro’s launch has not only been marred by scalping but also faces challenges from major content platforms.

Giants like YouTube, Netflix, Spotify, and Meta have announced no immediate plans to support the device.

This reluctance could stem from ongoing tensions with Apple, especially in light of recent disputes over Apple’s commission policies and the desire of these companies to maintain autonomy over their content distribution.

It remains to be seen who all will start developing their apps for the Vision Pro in the future.

FAQs

How did scalpers manage to pre-order so many Vision Pro devices?

Scalpers employed sophisticated bots that could simulate facial recognition checks and automate the pre-order process, successfully placing thousands of orders for Vision Pro units.

What security measures were in place for Vision Pro pre-orders, and how were they bypassed?

Vision Pro pre-orders required an Apple ID and a face measurement. Scalpers circumvented these by purchasing Apple IDs and programming bots to mimic the face measurement process.

Are popular content platforms compatible with Vision Pro?

As of now, top content platforms like YouTube, Netflix, and Spotify do not support the Vision Pro, meaning users cannot access these services directly on the device.

What does the Vision Pro scalping issue reveal about current online retail security?

The widespread use of bots in the Vision Pro pre-order process highlights significant gaps in online retail security and anti-scalping measures.

When are Apple Vision Pro pre-orders expected to arrive?

Customers who pre-ordered the Apple Vision Pro can expect their devices to start arriving as shipments have begun, with the official release set for February 2.

How can I track my Apple Vision Pro shipment?

To track your Vision Pro order, enroll in UPS My Choice for detailed package tracking or use the UPS website’s “Track by Reference Number” feature.

What special feature does the ZEISS partnership add to the Apple Vision Pro?

The collaboration with ZEISS offers Vision Pro users specialized optical inserts, enhancing visual experience with a unique pairing process for authenticity and precision.

Are the sales figures for the Apple Vision Pro available?

While official numbers aren’t released, it’s estimated that between 160,000 to 180,000 units of the Vision Pro were sold during the initial pre-order weekend.

First Apple Vision Pro pre-orders now shipping to buyers for February 2 launch. Details?

After pre-orders kicked off on Friday, the first Apple Vision Pro shipments are on their way to early buyers. Vision Pro orders are departing Apple’s facilities via UPS.

If you check your Vision Pro order status via Apple’s website, you’ll likely see that your device is still “preparing to ship.”

This is because Apple waits until closer to the official release date of a new product to update the shipping status on its end, even if the actual package is now in the hands of its shipping partner.

The best way to do this is to enroll in the UPS My Choice platform. This will automatically show you all packages you have coming to your address, including your Vision Pro.

Alternatively, you can use the “Track by Reference Number” feature on the UPS website.
The reference number is likely the phone number listed on your Apple order or your order number without the last two digits.

One thing to keep in mind, however, is that UPS has made some changes to the “Track by Reference Number” feature “for improved security.” This means your best bet is to enroll in My Choice instead.

Can a Vision Pro arrive ahead of schedule?

Apple works closely with its partners like UPS to ensure all pre-orders are delivered no earlier than launch day, which is February 2 in the case of Vision Pro.

Vision Pro Launch: Apple Has Advice For Those With Medical Conditions. Details?

The Vision Pro is for all apple loves , including the ones who wear glasses but those with a medical condition, Apple has advice for them.

“If you have a pre-existing medical condition, consult with a medical provider before using Apple Vision Pro.

Using this device with certain medical conditions might aggravate symptoms or increase the risk of injury or discomfort,” Apple said in an advisory published last week.

Apple has also highlighted that if a potential customer is experiencing symptoms related to a medical condition, consult with a medical provider before using Apple Vision Pro.

“If you are pregnant, exercise additional caution when using Apple Vision Pro, as pregnancy may increase the risk of nausea or loss of balance,” the company said.

“Apple Vision Pro and its battery contain magnets or components that emit radio waves, which could affect the operation of nearby electronics, including cardiac pacemakers, hearing aids, and defibrillators,” Apple added.

What are the list of conditions that apple has advised for ?

List of conditions that might aggravate symptoms or increase the risk of injury or discomfort include:

Migraines or chronic headaches
Dizziness or vertigo
Eye or vision conditions, such as binocular vision conditions
Psychological conditions
Inner ear conditions
History of dry eyes, itchiness, or swelling of the eyelids
Skin allergies or sensitivities
Seizures
Balance or gait conditions

What are the kind of users who are problem free during apple Vision pro launch ?

Customers who wear prescription glasses may not have a problem but they will need a prescription for Zeiss-made optical inserts.

A reporter for The Times of India Tech-Gadgets Now was among the first ones to have tried the Vision Pro when it was launched. Apple quickly took the power of the glasses and customised them quickly to suit the wearer.

There is an option to include optical inserts for individuals who wear glasses. These optical inserts will enable users to wear the headset without their glasses. However, these inserts will be sold separately.

When to stop using Apple Vision Pro ?

Stop using Apple Vision Pro and consult with your medical provider:

If you experience symptoms related to a medical condition.

If your medical provider confirms that it’s safe for you to use Apple Vision Pro, but you experience severe or persistent physical discomfort, motion sickness, visual discomfort, skin irritation, or psychological symptoms.

If you notice swelling, itchiness, skin irritation, or other skin reactions while using your device or after using the device, stop using it. If symptoms persist, consult with your medical provider.

How many Vision Pro units has Apple sold thus far?

The Vision Pro may have sold somewhere between 160,000 and 180,000 units over the weekend, ever since pre-orders became live on January 19.

Also Read: Apple Vision Pro Launch: Pre-orders To Start Shipping Soon, Collaboration with ZEISS, and More

Also Read: Vision Pro Launch To See Major Apps Like YouTube and Spotify Absent

Also Read: Apple Vision Pro Confirmed To Come with Guest Mode: Here’s What It Means