Samsung Responds After One UI 7 Update Paused, Hints at Rollout Resuming Soon

Highlights

• Samsung halted the One UI 7 update shortly after its release for devices like the Galaxy S24, Z Fold 6 and Z Flip 6.
• Samsung claims the problems have been fixed.
• Rumours suggest the rollout will resume from April 15 with updates to follow.

Caption – One UI 7 rollout paused and pushed back. (Image credit – Samsung)

Samsung’s One UI 7 update rollout hit a sudden pause shortly after it began last week, and now the company has responded, though the details remain pretty vague. After months of waiting, Galaxy users were finally getting the update, only for it to be pulled back without much explanation.

The update was initially released for devices like the Galaxy S24, Z Fold 6, and Z Flip 6, but it was quietly removed from Samsung’s servers just a few days later. Confirming the pause to Android Authority in a statement, Samsung said it would share a new release timeline “shortly.”

The company said, “The One UI 7 rollout schedule is being updated to ensure the best possible experience. The new timing and availability will be shared shortly.”

While the company hasn’t explained what went wrong, some possible issues are now coming to light.

Tipster Ice Universe claimed that Samsung found a bug where some Galaxy S24 users couldn’t unlock their phones at all. In a post on X, the tipster said, “Samsung urgently reviewed the firmware withdrawal in other countries. Have you ever encountered a bug where your Galaxy phone occasionally cannot be unlocked?”

The reason for the delay in the Galaxy S24 push is that users of the official version of One UI7 of the Korean S24 series found that “they could not be unlocked normally in some cases.” ​​​
Samsung urgently reviewed the firmware withdrawal in other countries.
Have you ever…

— I’m back！ (@UniverseIce) April 14, 2025

In a separate post, the tipster also mentioned that the update rollout might resume from April 15.

China Samsung Galaxy S24 series will push the official version of One UI 7 next Monday.

— I’m back！ (@UniverseIce) April 12, 2025

A Reddit user shared a strange bug where their lock screen appeared squished and stretched, making it unusable. While it’s unclear if this is the same issue Samsung is addressing, it definitely sounds like something that could halt a major software update. Other users have also reported problems like battery drain and even a security concern with the Secure Folder feature.

Android Authority previously reported that Samsung acknowledged the delay on its Korean community forums, calling it a maintenance issue. According to the company, those problems have now been fixed, and the update should start rolling out again soon.

Even if we don’t get the full story, fans have rightly pointed out that One UI 7’s launch is already shaping up to be one of Samsung’s most chaotic software rollouts to date.

FAQs

Q1. Why was the One UI 7 update rollout paused?

Answer. The rollout was halted due to various bugs, including phones being unable to unlock, stretched lock screens, battery drain, and Secure Folder concerns.

Q2. Which devices were initially receiving the One UI 7 update?

Answer. The update was released for Galaxy S24, Z Fold 6, and Z Flip 6 devices before being pulled back.

Q3. When is the One UI 7 rollout expected to resume?

Answer. Samsung hinted that the rollout may resume soon, potentially starting from April 15, as suggested by a tipster. The company promises to share an updated timeline.

Also Read: Samsung Starts Rolling Out One UI 7: Here’s How to Prepare Your Galaxy Phone

Also Read: Samsung Galaxy S24 Price in India Slashed, Now Costs ₹54,999 With Offers