OnePlus has always been a brand synonymous with innovation and customer satisfaction, pushing the boundaries of what users can expect from their smartphones.
However, in a rare hiccup during the launch of their latest smartphone, the OnePlus 12R, the company made an error regarding the device’s storage capabilities.
Initially, OnePlus announced that the OnePlus 12R 256GB variant would come equipped with UFS 4.0 storage, a detail that sparked considerable excitement among tech enthusiasts for its promise of enhanced performance, including faster app launches and data transfer speeds.
However, OnePlus President and COO, Kinder Liu, has since corrected this information, stating that both the 128GB and 256GB variants of the OnePlus 12R actually feature UFS 3.1 storage, not the UFS 4.0 as previously announced.
In an era where storage speed and efficiency are paramount to a smartphone’s performance, this miscommunication could have been a significant setback for users expecting the cutting-edge technology of UFS 4.0.
Recognizing the potential disappointment among its customers, OnePlus has taken a commendable step to uphold its reputation for customer care.
Liu announced on the OnePlus community forum that the brand would be offering a full refund to customers who purchased the OnePlus 12R 256GB variant under the impression that it has UFS 4.0 storage.
This refund offer is now live globally, including in India where the OnePlus 12R’s base model starts at Rs 39,999.
For those interested in availing of the refund, contacting OnePlus customer service is the way forward, as outlined by Liu.
The OnePlus 12R, despite this hiccup, is a formidable device packed with features designed to cater to the high expectations of OnePlus users.
With a stunning 6.78-inch LTPO 4.0 AMOLED display that boasts up to 4500 nits peak brightness and Gorilla Glass Victus 2 protection, it’s built to impress.
Powered by the Qualcomm Snapdragon 8 Gen 2 chipset and running the latest Android 14-based ColorOS 14.0, it promises a seamless user experience.
The camera setup, featuring a Sony IMX890 50MP primary sensor, an 8MP ultra-wide camera, a 2MP macro camera, and a 16MP front camera, aims to deliver exceptional photography capabilities.
Additionally, with up to 16GB RAM and 256GB internal storage, it’s designed to handle anything thrown at it.
The device also boasts a robust 5,500mAh battery supported by 100W SUPERVOOC charging technology, ensuring that users stay powered throughout the day.
RAM | 12 GB |
Processor | Qualcomm Snapdragon 8 Gen 2 |
Rear Camera | 50 MP + 8 MP + 32 MP |
Front Camera | 16 MP |
Battery | 5500 mAh |
Display | 6.7 inches (17.02 cm) |
Launch Date | January 24, 2024 (Unofficial) |
Operating System | Android v14 |
Custom UI | Oxygen OS |
Chipset | Qualcomm Snapdragon 8 Gen 2 |
CPU | Octa core (3.2 GHz, Single core, Cortex X3 + 2.8 GHz, Quad core, Cortex A715 + 2 GHz, Tri core, Cortex A510) |
Architecture | 64 bit |
Fabrication | 4 nm |
Graphics | Adreno 740 |
RAM | 12 GB |
RAM Type | LPDDR5 |
Display Type | AMOLED |
Screen Size | 6.7 inches (17.02 cm) |
Resolution | 1200 x 2712 pixels |
Pixel Density | 443 ppi |
Bezel-less display | Yes with punch-hole display |
Touch Screen | Yes, Capacitive Touchscreen, Multi-touch |
Refresh Rate | 120 Hz |
MAIN CAMERA | ||
Camera Setup | Triple | |
Resolution | 50 MP, Primary Camera 8 MP, Ultra-Wide Angle Camera 32 MP , Telephoto Camera |
|
Autofocus | Yes | |
OIS | Yes | |
Flash | Yes, LED Flash | |
Image Resolution | 8150 x 6150 Pixels | |
Settings | Exposure compensation, ISO control | |
Shooting Modes | Continuous Shooting High Dynamic Range mode (HDR) |
|
Camera Features | Digital Zoom Auto Flash Face detection Touch to focus |
|
FRONT CAMERA | ||
Camera Setup | Single | |
Resolution | 16 MP, Primary Camera | |
Video Recording | 1920×1080 @ 30 fps |
Capacity | 5500 mAh |
Type | Li-Polymer |
Removable | No |
Quick Charging | Yes, Super VOOC, 100W |
USB Type-C | Yes |
Internal Memory | 256 GB |
Expandable Memory | No |
SIM Slot(s) | Dual SIM, GSM+GSM |
SIM Size | SIM1: Nano, SIM2: Nano |
Network Support | 5G Supported in India, 4G Supported in India, 3G, 2G |
VoLTE | Yes |
SIM 1 |
5G Bands:
FDD N3
TDD N40 4G Bands:
TD-LTE 2300(band 40)
FD-LTE 1800(band 3) 3G Bands:
UMTS 1900 / 2100 / 850 / 900 MHz
2G Bands:
GSM 1800 / 1900 / 850 / 900 MHz
GPRS:
Available
EDGE:
Available
|
SIM 2 |
5G Bands:
FDD N3
TDD N40 4G Bands:
TD-LTE 2300(band 40)
FD-LTE 1800(band 3) 3G Bands:
UMTS 1900 / 2100 / 850 / 900 MHz
2G Bands:
GSM 1800 / 1900 / 850 / 900 MHz
GPRS:
Available
EDGE:
Available
|
Wi-Fi | Yes, Wi-Fi 5 (802.11 a/b/g/n/ac) 5GHz |
Wi-Fi Features | Mobile Hotspot |
Bluetooth | Yes, v5.2 |
GPS | Yes with A-GPS, Glonass |
NFC | Yes |
USB Connectivity | Mass storage device, USB charging |
Loudspeaker | Yes |
Audio Jack | USB Type-C |
Fingerprint Sensor | Yes |
Fingerprint Sensor Position | On-screen |
Fingerprint Sensor Type | Optical |
Other Sensors | Light sensor, Proximity sensor, Accelerometer, Gyroscope |
OnePlus mistakenly announced that the 256GB variant of the OnePlus 12R would come with UFS 4.0 storage, whereas it actually features UFS 3.1 storage.
Customers who bought the OnePlus 12R 256GB variant expecting UFS 4.0 storage can contact OnePlus customer service to initiate the refund process until March 16th.
Despite the miscommunication, the OnePlus 12R is equipped with high-end features such as the Snapdragon 8 Gen 2 chipset and a 6.78-inch AMOLED display, promising to meet or exceed user expectations.
The OnePlus 12R boasts a Qualcomm Snapdragon 8 Gen 2 processor, a 6.78-inch LTPO 4.0 AMOLED 120Hz display, a 50MP primary camera, and 100W SUPERVOOC charging.
Yes, the refund offer for the OnePlus 12R 256GB variant is available globally, including in India, where the device has a starting price of Rs 39,999 for the base model.
Also Read: OnePlus 12R First Impressions and Unboxing: The New Flagship Contender?
Also Read: OnePlus 12R Review: A High-Performance Smartphone at a Mid-Range Price
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