OnePlus 12R Offers Full Refund Over UFS Storage Mix-Up: Here’s How You Can Avail it

HomeTech NewsOnePlus 12R Offers Full Refund Over UFS Storage Mix-Up: Here’s How You Can Avail it

Highlights

  • OnePlus 12R announced with UFS 3.1 instead of the initially stated UFS 4.0 storage.
  • Full refund available for OnePlus 12R 256GB variant purchasers until March 16th.
  • Correction and refund process announced by OnePlus President, Kinder Liu.
  • Device features include Snapdragon 8 Gen 2, 6.78-inch AMOLED display, and 100W charging.

OnePlus has always been a brand synonymous with innovation and customer satisfaction, pushing the boundaries of what users can expect from their smartphones.

However, in a rare hiccup during the launch of their latest smartphone, the OnePlus 12R, the company made an error regarding the device’s storage capabilities.

Initially, OnePlus announced that the OnePlus 12R 256GB variant would come equipped with UFS 4.0 storage, a detail that sparked considerable excitement among tech enthusiasts for its promise of enhanced performance, including faster app launches and data transfer speeds.

OnePlus 12R: Buyback and Full Refund

OnePlus 12R: Buyback and Full Refund
OnePlus 12R: Buyback and Full Refund

However, OnePlus President and COO, Kinder Liu, has since corrected this information, stating that both the 128GB and 256GB variants of the OnePlus 12R actually feature UFS 3.1 storage, not the UFS 4.0 as previously announced.

In an era where storage speed and efficiency are paramount to a smartphone’s performance, this miscommunication could have been a significant setback for users expecting the cutting-edge technology of UFS 4.0.

OnePlus 12R announced with UFS 3.1 instead of the initially stated UFS 4.0 storage
OnePlus 12R announced with UFS 3.1 instead of the initially stated UFS 4.0 storage

Recognizing the potential disappointment among its customers, OnePlus has taken a commendable step to uphold its reputation for customer care.

Liu announced on the OnePlus community forum that the brand would be offering a full refund to customers who purchased the OnePlus 12R 256GB variant under the impression that it has UFS 4.0 storage.

Full refund available for OnePlus 12R 256GB variant purchasers until March 16th
Full refund available for OnePlus 12R 256GB variant purchasers until March 16th

This refund offer is now live globally, including in India where the OnePlus 12R’s base model starts at Rs 39,999.

For those interested in availing of the refund, contacting OnePlus customer service is the way forward, as outlined by Liu.

OnePlus 12R: Key Specs

OnePlus 12R: Key Specs
OnePlus 12R: Key Specs

The OnePlus 12R, despite this hiccup, is a formidable device packed with features designed to cater to the high expectations of OnePlus users.

With a stunning 6.78-inch LTPO 4.0 AMOLED display that boasts up to 4500 nits peak brightness and Gorilla Glass Victus 2 protection, it’s built to impress.

Powered by the Qualcomm Snapdragon 8 Gen 2 chipset and running the latest Android 14-based ColorOS 14.0, it promises a seamless user experience.

Correction and refund process announced by OnePlus President, Kinder Liu
Correction and refund process announced by OnePlus President, Kinder Liu

The camera setup, featuring a Sony IMX890 50MP primary sensor, an 8MP ultra-wide camera, a 2MP macro camera, and a 16MP front camera, aims to deliver exceptional photography capabilities.

Additionally, with up to 16GB RAM and 256GB internal storage, it’s designed to handle anything thrown at it.

The device also boasts a robust 5,500mAh battery supported by 100W SUPERVOOC charging technology, ensuring that users stay powered throughout the day.

Device features include Snapdragon 8 Gen 2, 6.78-inch AMOLED display, and 100W charging
Device features include Snapdragon 8 Gen 2, 6.78-inch AMOLED display, and 100W charging

ONEPLUS 12R SPECIFICATIONS

Key Specs

RAM 12 GB
Processor Qualcomm Snapdragon 8 Gen 2
Rear Camera 50 MP + 8 MP + 32 MP
Front Camera 16 MP
Battery 5500 mAh
Display 6.7 inches (17.02 cm)

General

Launch Date January 24, 2024 (Unofficial)
Operating System Android v14
Custom UI Oxygen OS

Performance

Chipset Qualcomm Snapdragon 8 Gen 2
CPU Octa core (3.2 GHz, Single core, Cortex X3 + 2.8 GHz, Quad core, Cortex A715 + 2 GHz, Tri core, Cortex A510)
Architecture 64 bit
Fabrication 4 nm
Graphics Adreno 740
RAM 12 GB
RAM Type LPDDR5

Display

Display Type AMOLED
Screen Size 6.7 inches (17.02 cm)
Resolution 1200 x 2712 pixels
Pixel Density 443 ppi
Bezel-less display Yes with punch-hole display
Touch Screen Yes, Capacitive Touchscreen, Multi-touch
Refresh Rate 120 Hz

Camera

MAIN CAMERA
Camera Setup Triple
Resolution 50 MP, Primary Camera
8 MP, Ultra-Wide Angle Camera
32 MP , Telephoto Camera
Autofocus Yes
OIS Yes
Flash Yes, LED Flash
Image Resolution 8150 x 6150 Pixels
Settings Exposure compensation, ISO control
Shooting Modes Continuous Shooting
High Dynamic Range mode (HDR)
Camera Features Digital Zoom
Auto Flash
Face detection
Touch to focus
FRONT CAMERA
Camera Setup Single
Resolution 16 MP, Primary Camera
Video Recording 1920×1080 @ 30 fps

Battery

Capacity 5500 mAh
Type Li-Polymer
Removable No
Quick Charging Yes, Super VOOC, 100W
USB Type-C Yes

Storage

Internal Memory 256 GB
Expandable Memory No

Network & Connectivity

SIM Slot(s) Dual SIM, GSM+GSM
SIM Size SIM1: Nano, SIM2: Nano
Network Support 5G Supported in India, 4G Supported in India, 3G, 2G
VoLTE Yes
SIM 1
5G Bands:
FDD N3
TDD N40
4G Bands:
TD-LTE 2300(band 40)
FD-LTE 1800(band 3)
3G Bands:
UMTS 1900 / 2100 / 850 / 900 MHz
2G Bands:
GSM 1800 / 1900 / 850 / 900 MHz
GPRS:
Available
EDGE:
Available
SIM 2
5G Bands:
FDD N3
TDD N40
4G Bands:
TD-LTE 2300(band 40)
FD-LTE 1800(band 3)
3G Bands:
UMTS 1900 / 2100 / 850 / 900 MHz
2G Bands:
GSM 1800 / 1900 / 850 / 900 MHz
GPRS:
Available
EDGE:
Available
Wi-Fi Yes, Wi-Fi 5 (802.11 a/b/g/n/ac) 5GHz
Wi-Fi Features Mobile Hotspot
Bluetooth Yes, v5.2
GPS Yes with A-GPS, Glonass
NFC Yes
USB Connectivity Mass storage device, USB charging

Multimedia

Loudspeaker Yes
Audio Jack USB Type-C

Sensors

Fingerprint Sensor Yes
Fingerprint Sensor Position On-screen
Fingerprint Sensor Type Optical
Other Sensors Light sensor, Proximity sensor, Accelerometer, Gyroscope

FAQs

What was the mistake made during the OnePlus 12R launch?

OnePlus mistakenly announced that the 256GB variant of the OnePlus 12R would come with UFS 4.0 storage, whereas it actually features UFS 3.1 storage.

How can customers avail of the OnePlus 12R refund?

Customers who bought the OnePlus 12R 256GB variant expecting UFS 4.0 storage can contact OnePlus customer service to initiate the refund process until March 16th.

Will the OnePlus 12R still meet user expectations despite the storage specification error?

Despite the miscommunication, the OnePlus 12R is equipped with high-end features such as the Snapdragon 8 Gen 2 chipset and a 6.78-inch AMOLED display, promising to meet or exceed user expectations.

What are the key features of the OnePlus 12R?

The OnePlus 12R boasts a Qualcomm Snapdragon 8 Gen 2 processor, a 6.78-inch LTPO 4.0 AMOLED 120Hz display, a 50MP primary camera, and 100W SUPERVOOC charging.

Is the refund for the OnePlus 12R available globally?

Yes, the refund offer for the OnePlus 12R 256GB variant is available globally, including in India, where the device has a starting price of Rs 39,999 for the base model.

Also Read: OnePlus 12R First Impressions and Unboxing: The New Flagship Contender?

Also Read: OnePlus 12R Review: A High-Performance Smartphone at a Mid-Range Price

Also Read: OnePlus 12R and OnePlus Buds 3 Open Sale Starting Today: Price, Offers, Specs, and All You Need to Know

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