Whatsapp

CCI Orders Meta to Stop Sharing WhatsApp User Data, Imposes Rs 213 Crore Penalty, Meta Likely to Appeal Decision

Highlights

  • CCI has fined Meta Rs 213.14 crore and barred WhatsApp from sharing user data.
  • WhatsApp must provide clear explanations of shared user data and offer an opt-out option.
  • Meta disagrees with the decision and plans to appeal.
CCI orders Meta to Stop Sharing WhatsApp User Data. (Photo by Dima Solomin on Unsplash)

The Competition Commission of India (CCI) has fined Meta Rs 213.14 crore accusing the company of anti-competitive practices linked to WhatsApp’s 2021 privacy policy update.

Moreover, the CCI has barred WhatsApp from sharing user data with other Meta-owned apps for advertising purposes for five years.

Alongside the fine, the CCI has ordered Meta to cease and desist from anti-competitive practices. WhatsApp must also implement specific behavioural remedies within a defined timeline.

The regulator has prohibited WhatsApp from sharing user data with other Meta companies for advertising purposes for five years.

In its order, CCI has also set strict guidelines on how WhatsApp can share data for non-advertising purposes.

WhatsApp must provide a clear explanation of what user data is shared with other Meta companies. It also instructed Meta to give an opt-out option via in-app notifications to manage data sharing to all users, including those who accepted the 2021 update.

Moreover, data sharing for purposes beyond WhatsApp services cannot be made a condition for users to access the platform in India.

Meanwhile, Meta has expressed its disagreement with the decision and plans to appeal.

A company spokesperson said, “As a reminder, the 2021 update did not change the privacy of people’s personal messages and was offered as a choice for users at the time. We also ensured no one would have their accounts deleted or lose functionality of the WhatsApp service because of this update.”

According to Meta, the 2021 update introduced optional business features and aimed to enhance transparency about data collection and usage.

The company also emphasised WhatsApp’s role in supporting users, businesses, and government services during the COVID-19 pandemic and beyond.

On this, the company spokesperson said, “We are committed to finding a path forward that allows us to continue providing the experiences that people and businesses have come to expect from us.”

FAQs

Q1. Why did the CCI fine Meta Rs 213.14 crore?

Answer. The CCI fined Meta Rs 213.14 crore for anti-competitive practices related to WhatsApp’s 2021 privacy policy update.

Q2 What has the CCI ordered regarding WhatsApp’s user data-sharing practices?

Answer. The CCI has prohibited WhatsApp from sharing user data with other Meta-owned apps for advertising purposes for five years and set strict guidelines on how user data can be shared for non-advertising purposes.

Q3. What is Meta’s response to the CCI’s decision?

Answer. Meta disagrees with the decision and plans to appeal stating that the 2021 update did not change the privacy of personal messages and introduced optional business features.

Also Read: WhatsApp Tests New Shortcut for Camera and Gallery Access from Chat

Also Read: WhatsApp Adds Drafts Feature to Chats, Tests Themed Icons for Contacts and Group Chats

Share
Published by
Team My Mobile

Recent Posts

OPPO Enco Clip2 and OPPO Watch X3 Mini Get New Colours Launching on 14th August

Highlights OPPO has announced new colour variants for the Enco Clip2 earbuds and Watch X3…

13 minutes ago

iQOO 16T Leak Tips 200MP Camera, Dual Cooling System and No Periscope Lens

Highlights iQOO 16T is reportedly in development and is tipped to feature a dual cooling…

3 hours ago

OPPO K14, K14x and A6 Series Prices Hiked Again in India – Check New Prices

Highlights OPPO has raised prices again for its K14 and A6 series smartphones in India…

4 hours ago

OnePlus 16 With Snapdragon 8 Elite Gen 6 Pro Gets China Certification Ahead of Expected October Launch

Highlights OnePlus 16 with model number PYB110 has received China’s SRRC certification with N79 5G…

6 hours ago

Realme 16x 5G India Price and Live Images Leaked Ahead of August 12 Launch; Key Specs Also Revealed

Highlights Realme 16x 5G is set to launch in India on August 12. Leaked prices…

7 hours ago

Vivo X300 FE Price Hiked by ₹3,000 in India – Check New Prices

Highlights Vivo has hiked the price of the X300 FE in India by ₹3,000 across…

8 hours ago

This website uses cookies.