“Automation is the way to go and is the future for hospitality industry”

Booking an event venue – for a small meeting of 6 people to a large gathering of 2000-plus people and so on – is a child’s play now. Thanks to Book Banquet Room, a booking engine which simplifies the business process for banquet hall/ hotel managers and owners and helps in increasing revenues, profits and saves manpower costs. Offering real time availability and seamless connectivity, this SaaS-based platform helps both venue owners and end users to book events online. Sarosh Khatib, Founder and CEO, Book Banquet Room, explains more about this platform, in a chit-chat with Ramesh Kumar Raja. Excerpts:

What is Book Banquet Room all about and what makes it unique in the age of smartphones?

Book Banquet Room is a booking engine which helps in booking events online in a matter of 2 minutes. Bookbanquetroom.com provides white-labeled solutions and offers customized policies and procedures with all the branding of the hotels/ banquet halls. It can help make bookings of a small meeting of 6 people to a large event of 2000+ people. It can also be deployed for private dining rooms in restaurants. It is the need of the hour as it addresses all COVID protocols.

The booking engine simplifies the business process for banquet hall/ hotel managers and owners and helps in increasing revenues, profits and saves manpower costs.

Hotel managers can manage their banquet diaries 24/7 from any mobile device. The booking engine is mobile compatible, so the end user can book his/ her events from their smartphones from anywhere and at any time.

Tell us about the technicalities involved in it and the relevance of SaaS in the post pandemic era.

The booking engine helps in offering real time availability and seamless connectivity. In the post pandemic era, increasingly more people are using online tools to go about doing business. This SaaS offering therefore helps both venue owners and end users to book events online.

What are the services you offer and what is your revenue model?

We provide technology to the venue owners and our revenue model is subscription-based or pay on performance. We also offer real time bookings, customization & control, responsive & seamless, analytics & reporting and scalability. Our dynamic booking system is built on new-age technology and helps you leverage AI and Machine Learning tuned to maximise profits and increase revenues from banquet bookings.

How has automation paved the way for smoother and seamless operations in the hospitality industry?

Automation is the way to go and is the future. Customers don’t want to wait and want everything instantly on the click of a button. Technology is aiding this process. Book Banquet Room strives to do a quick and smooth hassle free service for its customers with the use of instant technology.

Surprisingly, you do not have any mobile app till date. Do you have any plans to come up with an application?

We are web-enabled and our booking engine is mobile-friendly and our UI and UX is very customer-friendly and easy to use.

What are your plans for Book Banquet Room in the next year?

We aim to grow rapidly in the overseas markets, while our focus continues to be the domestic market as well.