Highlights

• UK buyer orders iPhone 15 Pro Max from Apple, gets Android phone instead.
• Device had discrepancies like pre-installed apps and glitchy OS, hinting it wasn’t an Apple product.
• The fake iPhone was in the exact model and colour ordered, raising concerns about scams.
• Customer avoided potential scam by not entering personal details on the fake device.

A customer in the UK experienced an unusual incident when he ordered an iPhone 15 Pro Max from the Apple UK website but received an Android phone disguised as the iPhone model instead.

This surprising mix-up raises concerns about the potential for scams and the need for vigilance when receiving online orders.

Unexpected Delivery: Android Phone in an iPhone Box

The customer tracked his order through the official Apple UK website and received a package that initially seemed legitimate.

However, upon opening the box, he quickly realized something was amiss. The phone, which was supposed to be an iPhone 15 Pro Max in Natural Titanium, had noticeable discrepancies.

These included a pre-applied screen protector, irregular screen lighting, and an unconvincing setup process.

The operating system was glitchy, and pre-installed apps like Facebook, YouTube, and TikTok were a giveaway that the device was not a genuine Apple product.

Recognizing a Fake and Avoiding Scams

Fortunately, the customer was astute enough to recognize the device’s inauthenticity and refrained from entering any personal details.

His experience serves as a cautionary tale about the risks of online purchases, even from reputable sources.

There is speculation that the genuine device may have been swapped with a fake during transit.

The customer has since reported the issue to Apple and is likely to receive a replacement. However, this incident highlights the importance of being cautious and verifying the authenticity of products, especially high-value items like smartphones.

FAQs

What happened with the UK customer’s Apple order?

A customer in the UK ordered an iPhone 15 Pro Max from the Apple website but received an Android phone disguised as the iPhone. Despite the legit delivery tracking, the phone had clear signs of being a fake, such as pre-installed non-iOS apps and a glitchy operating system.

How did the customer realize the phone was a fake?

The customer noticed several anomalies like a screen protector already on the phone, unusual screen lighting, and a subpar setup process. The presence of apps like Facebook and TikTok pre-installed on the device was a clear indicator that it wasn’t a genuine Apple iPhone.

What are the implications of receiving a fake iPhone?

Receiving a fake iPhone, especially one that closely resembles the ordered model, poses a significant risk of personal data theft if the customer logs in with their credentials. It highlights the potential for sophisticated scams in online shopping.

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