LG to support up to 3 years of smartphone OS updates

Even as it is set to exit the mobile business, LG Electronics has said that it will offer extended software upgrades for its smartphones. LG’s mobile operating system (OS) update guarantee will be extended by one year, it said.

According to reports, LG’s premium smartphone users can now get OS updates for three years, while people using LG’s budget handsets can receive upgrades for up to two years. Users of LG Velvet and LG Wing smartphones that were launched last year, for instance, can get support for OS upgrades through 2023.

The South Korean electronics major said devices eligible for its extended OS update programs will be posted on its global websites, though its support plan could vary by market depending on Google’s Android OS release schedule and product specs. The company also promised utmost after-sales services globally even after the closure of its mobile business, as per reports quoting Yonhap news agency.

The tech giant recently announced that its mobile business unit will no longer operate after July 31 after years of money-losing performance. In South Korea, the company said repairs of smartphones will be supported for at least four years from their manufacturing date. It also decided to keep its mobile payment and digital wallet service, LG Pay, for at least three years.