Apple Expands Self Service Repair Program to Select iPads

Highlights

• Apple now supports select iPad models in its repair program including iPad Air (M2+), iPad Pro (M4), iPad mini (A17 Pro) and iPad (A16).
• Apple is allowing independent repair businesses to order genuine parts directly to make repairs more accessible worldwide.
• The program now supports 65 Apple products in 33 countries, with Canada joining soon.

Caption – Apple expands repair programs. (Image credit – Apple)

Apple has just announced that its Self Service Repair program will officially support some iPad models from now on.

Support for iPads will still be limited to certain models, but it’s a notable step forward. Apple has also rolled out a Genuine Parts Distributor program, letting any repair business order parts directly from Apple, no need to be an official service partner.

Announcing the expansion of the program to include iPad models in a press note, Apple said, “Beginning tomorrow, with support for iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16), the launch features components including displays, batteries, cameras, and external charging ports. Today’s announcement joins the expansion of other Apple repair services that further enable customers and independent repair providers to complete out-of-warranty repairs, including new details about the Genuine Parts Distributor program.”

“At Apple, our goal is to create the world’s greatest products that last as long as possible,” said Brian Naumann, Apple’s vice president of AppleCare.

“With today’s announcement, we’re excited to expand our repair services to more customers, enabling them to further extend the life of their products — all without compromising safety, security, or privacy,” Naumann further added.

The program originally launched for iPhones in 2021, marking a major shift for Apple after years of pushing back against the right to repair. It expanded to MacBooks in 2023 and now it’s the iPad’s turn.

Before all this, only Apple Authorized Service Providers and Independent Repair Providers had access to repair manuals and parts. That left everyday users and smaller repair shops without options. But after increasing pressure from the FTC and a growing wave of right-to-repair laws across various U.S. states, Apple shifted its stance.

The program first opened up for iPhone 12 and 13 users, and it’s been growing ever since.

With this latest update, Apple says the Self Service Repair program now supports 65 Apple products and is available in 33 countries. The company also confirmed that Canada will be added to the list sometime this summer.

Alongside the iPad rollout, Apple is continuing to promote its new Genuine Parts Distributor program, which aims to make repairs more accessible for businesses of all sizes.

About the Genuine Parts Distributor program, the company said, “This broadens access to businesses that do not have a direct service relationship with Apple, fulfilling a need in the repair marketplace while providing customers with more options.”

“Through Genuine Parts Distributor, independent mobile repair professionals can order genuine Apple service parts and components via third-party distributors, including MobileSentrix in the U.S., and MobileSentrix and Mobileparts.shop in Europe. Genuine Parts Distributor offers a wide range of Apple parts for iPhone repairs, including displays, batteries, and charging ports, with iPad parts coming tomorrow. Repair providers interested in learning more can visit the program page,” Apple added.

FAQs

Q1. Which iPad models are included in Apple’s Self Service Repair program?

Answer. The program now supports iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16), with available components including displays, batteries, cameras, and charging ports.

Q2. What is the Genuine Parts Distributor program?

Answer. Apple’s Genuine Parts Distributor program allows independent repair businesses to order genuine Apple service parts directly, making repairs more accessible.

Q3. How many products does Apple’s Self Service Repair program currently support?

Answer. The program now includes 65 Apple products and is available in 33 countries, with Canada set to join in the summer.

Also Read:

• Apple Updates Warranty Policy: Hairline Cracks No Longer Covered for Free Repairs

• Apple to Launch Self Service Repair Store in Europe Later This Year