Smartphone brand Vivo has come up with another relief option of extended product warranty for its consumers in India. With the surge in infections due to the second wave of COVID-19 and many states imposing lockdowns, consumers and businesses are getting affected pan India.
The policy will ensure extension of the replacement period and other offers by 30 days, calculated from the day when the service centre resumes business. This policy will address concerns of all those who cannot visit a service centre to avail service due to lockdown and ensure the safety of all retailers and consumers.
Vivo has also announced a free-of-cost handset pick-and-drop service for customers depending upon the current situation of the state.
The company recently announced aid worth Rs 10 crores to extend support for COVID relief efforts. Last year, the handset maker had donated over 9 lakh masks, 15,000 PPE suits, and 50,000 litres of sanitizer to the state and central government agencies.