Vivo aims to offer Xceptional Service experience via Vivo X Care Program

HomeIn-FocusVivo aims to offer Xceptional Service experience via Vivo X Care Program

Smartphone brand Vivo has introduced Vivo X Care, an exclusive program designed to offer hassle-free service to its valued X-series customers with an aim to enhance customer experience.

As part of the program, all Vivo X70 series customers can now avail services like virtual live demo sessions, home delivery of products, and repair at customer’s doorstep. The program will run at all 600+ Vivo service centres in India.

Under the initiative, customers will receive help from a dedicated Vivo expert who will ensure end-to-end assistance. They will also connect with a vivo expert over a call or virtually for help for products and services by messaging their <State> and <Pin Code>to +91 89557 71110.

As part of the after-sales services, the customers will benefit from services like – 24×7 dedicated calling support, allowing premium customers to get on-call directly with an agent. There will be ‘exclusive counter’ at Vivo service centers to ensure speedy support to X-Series consumers. Furthermore, to make the consumers’ experience even more delightful, the Vivo X Care initiative also provides repairs at the customers’ doorstep in multiple cities like Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, and Pune.

Vivo’s X70 Series, which includes the X70 Pro and X70 Pro+, was launched in September 2021 and promises to deliver a professional-grade camera experience with an inbuilt ultra-sensing gimbal and unrivaled performance with Vivo’s Professional Imaging Chip V1. With Vivo’s strategic partnership with Zeiss, a global technological leader in optics and optoelectronics, the brand is actively bridging the gap between smartphone and professional photography by infusing user-oriented innovations.

For further information about the initiative, customers can reach out to the nearby authorized service center to avail the offer or reach out to the brand at 1800 102 3388.

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