Car repair management solutions provider Fixcraft has launched a new Android mobile application to offer more convenience and transparency to the customers. The idea behind the application is to digitize the entire necessity of the customer wherein they have to step out or watch their car getting services for trust factors, said Fixcraft in a statement.

Through the mobile application, Fixcraft has put the entire process including- right from request for service, door-step pick up, analysis report of the vehicle, live updates of job, estimates, approvals, insurance claims, and delivery report on the finger-tips of people.

During the current unprecedented times when people hesitate to step out of their abodes, the startup has launched the application to take the customer support and services a notch up and cut down on the need.

“A car is still the second most expensive investment of a person. It does not surprise that they need 100 per cent transparency while getting it repaired or serviced. However, due to the pandemic, people are not comfortable stepping out for these tasks, though the need is still there. Hence, as a new-age company, we have launched this mobile application to address the requirements of our customers. With this, we are trying to ensure that customers are able to monitor their vehicles while sitting in the comfort of their homes,” said Inderjeet Rao, Co-Founder and CTO, Fixcraft.

The brand has been working towards turning all the procedures involved in car service management tech-enabled. Apart from digitizing the experience for customers, the brand also utilizes WMS, logistics suite, end-to-end fleet management suite, full stack suite of APIs for integration with existing partner systems and other solutions to operate more precisely that would eventually lead to the desired end results.