Tech Mahindra Ltd. introduced the first Human Resource Humanoid, K2, for its Noida Special Economic Zone Campus in Uttar Pradesh, India. This will take over the routine HR transactions to provide constant assistance to the HR team in creating an enhanced employee experience. Tech Mahindra’s first HR humanoid was introduced in its Hyderabad campus, earlier this month.
K2 leverages state of the art Artificial Intelligence technology and can initiate conversation without any need for wake-up commands. It can respond to queries with text display along with Speech and can address general and specific HR-related employee queries as well as handle personal requests for actions like providing pay slip, tax forms etc., and will enable the HR team to focus on other important areas for employee development.
Harshvendra Soin, Chief People Officer, Tech Mahindra, said, “In today’s digital era, the changing talent landscape is making it imperative for organisations to not just be customer focused, but more ‘human experience’ centric. At Tech Mahindra, we are focused on leveraging technology to further enhance human experiences by making them more personalized and meaningful. K2 has been designed to add value to the employee lifecycle across various touch points and ready ourselves to be a workplace of the future. We believe the future will be more human than we think.”
The company is planning to deploy the next Humanoid in its Pune campus following the NSEZ campus. The organization will also enable K2 to leverage mobility and spatial awareness to engage with Associates rather than just keeping it unidirectional. Tech Mahindra has already implemented an Artificial Intelligence based Facial Recognition System to register the attendance of employees that has drastically reduced the time spent by an associate in updating the timesheet.
Recently, Tech Mahindra also launched Talex – the world’s first AI-driven marketplace of talent that maps skills of the existing talent pool. As part of the TechMHRNxt charter, Tech Mahindra is betting big on next gen technologies like Artificial Intelligence, Machine Learning to address real time HR issues by delivering innovative solutions and services.